Pet Shop Chains Strategic Account Manager
As Pet Shop Chains Strategic Account Manager, you steer profitable growth and category leadership in Italy’s Pet Shop Chains. You act as the orchestrator across Sales, Marketing, Trade Marketing, E-commerce, and Supply Chain to deliver value beyond the product. You’ll shape omnichannel channel plans, JBPs, and data-driven initiatives to optimize ROI and customer service. This role offers impact through cross-functional collaboration and market-led innovation within a global animal-health leader.
- Lead sales targets, budgets, and cross-functional omnichannel planning to drive growth
- Define and execute omnichannel channel strategies for Pet Shop Chains, including assortment, promotions, pricing, and content
- Drive Joint Business Planning (JBP) and operating model alignment across Sales, Marketing, Trade Marketing, and E-commerce
- Advance customer relationships with data-driven,



in-season engagement and an activation playbook
- Secure granular sell-out data and build KPI dashboards to monitor sell-in, sell-out, category share, product availability, and ROI
- Monitor and reallocate resources based on performance using customer scorecards
- Bachelor in Business, Marketing, or related; 5+ years in Key Account Management within Retail, FMCG, or Consumer Health
- Strong P&L;, pricing, and ROI literacy with CRM and BI tool proficiency
- Knowledge of Animal Health trends and readiness for market innovation
- Leadership mindset with growth orientation and a collaborative, ‘One Team’ approach
- Fluent in Italian and English (oral and written)
- Strong communication and influencing skills across multiple levels
- Change management capability to adapt to a dynamic market

📌 Pet Shop Chains Strategic Account Manager (Milano)
🏢 Experteer Italy
📍 Milano