Serve as the technical success point of contact for Arrow ECS partners and selected end customers.Build trusted relationships with partner technical leaders, architects, and delivery teams.Drive solution adoption and usage aligned to assigned business unit or geography.Develop and execute technical adoption plans to accelerate customer time-to-value.Identify and proactively resolve technical blockers and risks.Support partner enablement initiatives including workshops and technical briefings.Collaborate with Citrix ATS, Sales Engineering, and Product teams.Role AlignmentGeography: GlobalJob Description/Responsibilities:Serve as the technical success point of contact for Arrow ECS partners and selected end customers.Build trusted relationships with partner technical leaders, architects,



and delivery teams.Drive solution adoption and usage aligned to assigned business unit or geography.Develop and execute technical adoption plans to accelerate customer time-to-value.Identify and proactively resolve technical blockers and risks.Support partner enablement initiatives including workshops and technical briefings.Collaborate with Citrix ATS, Sales Engineering, and Product teams.Key Performance Indicators (KPIs)Adoption metrics for assigned business unit or geographyCustomer Success Score (CSAT)Time-to-value and successful deployment ratesPartner technical readiness and enablement completionReduction in escalations and support dependencyExpansion and attach influenceRequired Experience/Skills:7+ years in technical roles such as Solutions Architect, Sales Engineer, or Technical ConsultantHands-on experience with Citrix technologies or adjacent platformsExperience working with channel partners or distributorsStrong presentation and stakeholder communication skillsAbility to operate effectively in global, matrixed environmentsOptional Experience/Skills:additional languagesCompensation & Benefits:Quadri Base Salary Range: €86,338-€129,508 gross per year (RAL).Variable Component

📌 Partner Technical Specialist (Roma)
🏢 Citrix
📍 Roma