Cloud 7 Hotel Roma, part of Kerten Hospitality, seeks a Front Office Agent to greet guests, manage check-ins/outs, and handle reservations with accuracy. You will provide local information and assist guests in English and Italian, ensuring a smooth, welcoming experience.
The role involves coordinating with Housekeeping and F&B;, following standard procedures, and maintaining records in the PMS. 8-hour shifts, weekends may be required, with growth opportunities within KH’s global platform.
📌 Guest Experience Agent — Front Desk, Rome Hotel (Roma)
🏢 Kerten Hospitality
📍 Roma
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