ppCareers | Front Office /p pFull Time /p pNight Manager /p pPurpose of Position /p pO’Two Hotels is seeking a responsible and composed Night Manager to lead overnight operations across Terra by O’Two and Mar by O’Two. This role carries the keys to the quiet hours: guest care, safety, service recovery, handovers, emergency response and operational control while the broader leadership team is off-site. /p h3Key responsibilities /h3 ul liLead the overnight operation and act as manager on duty during night shifts. /li liOversee late arrivals, early departures, guest requests, complaints, incidents and service recovery. /li liSupport night audit procedures, revenue checks, handovers and system accuracy. /li liCoordinate with Security, Housekeeping, Room Service, Maintenance and Front Office during overnight hours. /li liEnsure guest safety, hotel security, emergency procedures and quiet-hour standards are maintained. /li liConduct property walks and identify presentation, maintenance, security or operational concerns. /li liPrepare clear morning handovers for management and relevant departments. /li liCoach and support overnight team members to deliver professional service with confidence. /li /ul h3Required Qualifications /h3 ul liMinimum 3 years’ front office or night management experience, including manager-on-duty responsibility. /li liMust currently hold a similar role within a 4-star luxury or 5-star luxury hotel environment. /li liProtel PMS experience is essential. /li liStrong night audit, cashiering,



guest recovery and emergency response experience. /li liAble to work night shifts, weekends and public holidays. /li liMust be eligible to work in South Africa. /li /ul h3Preferred /h3 ul liExperience in an international or internationally branded hotel environment will be highly advantageous. /li liFirst aid, fire-life-safety or hotel pre-opening experience will be advantageous. /li /ul h3Key Competencies Skills /h3 ul liCalm, mature and decisive during overnight operations. /li liStrong sense of ownership and accountability. /li liExcellent handover, reporting and follow-up discipline. /li liGuest-focused with good recovery instincts. /li liAble to protect standards when fewer leaders are present. /li /ul h3What We Offer /h3 ul liThe opportunity to be part of O’Two Hotels as we grow into two distinct worlds: Terra by O’Two and Mar by O’Two. /li liA professional luxury hospitality environment where human touch, uncompromising detail and collective success matter. /li liExposure to hotel pre-opening activity, operational growth and cross-department collaboration where relevant. /li liOngoing learning, development and career growth. /li liA culture built around our team promise: Transform. Grow. Thrive with Pride. /li /ul pClosing date: 31 July 2026 /p pO’Two Hotel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. /p /p #J-18808-Ljbffr

📌 Night Manager (Front)
🏢 O'Two Hotels
📍 Front