ppOur client is a fast-growing Italian company, both in terms of revenue and headcount, also driven by ongoing acquisitions.
It is a leader in formulating and manufacturing high-end chemical raw materials.
Customers are major Italian and international industrial companies.
/p pFor the upgrading of the Sales Department, we are seeking: /p h3SALES BACK OFFICE CUSTOMER CARE /h3 pThe ideal Resource has at least 2 / 5 years' experience in a similar role or as Inside Sales, in medium-sized and international companies.
/p h3Main activities and responsibilities /h3 ul liManaging orders and customer data; /li liSupporting after-sales activities and preparing offers for B2B customers; /li liHandling customer requests on orders,



deliveries and invoicing; /li liInteracting with the Italian Sales Network to manage priorities and updates; /li liLiaising with production and warehouse to check product availability; /li liMonitoring deliveries and coordinating with logistics, supporting shipment organization (timing, transport, documents, customs); /li liSolving issues related to supply and deliveries; /li liReporting activities when needed.
/li /ul h3Requirements: /h3 ul liPrevious experience in the role, or similar one.
/li liGood knowledge of MS Office, ideally Dynamics 365.
/li liAdvanced knowledge of the English language (B2 - C1); /li liExperience in CRM / Sales Back Office systems is a plus.
/li /ul pCommunication skills, customer focus, problem solving, and accuracy complete the profile.
/p pPlace of work: Milan centre - P.za Cinque Giornate area – MM Tricolore /p p1 day lavoro da remoto per week.
/p /p #J-*****-Ljbffr

📌 Sales Back Office & Customer Care (Milano)
🏢 Tailor&Fox
📍 Milano