At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.
As we are expanding our team, we’re looking for an Order Management Specialist to help us make a real difference in the Fintech industry. Every myPOS terminal that reaches a customer has gone through this desk first.
As the Order Management Specialist, you're the one holding the thread between the order coming in and the terminal actually landing on someone's counter - inventory, invoicing, the logistics partner, and the teams that need fast, reliable answers along the way.
In this 6-12-month contract role, you'll see the business from a vantage point most people don't get: where sales commitments meet warehouse reality.

Manage the entire order lifecycle, from receipt to shipment through our logistics partner
Prepare invoices and documentation - the numbers need to close, no approximating, and keep inventory levels under control
Coordinate daily with the logistics partner on shipments, deliveries and returns
Make sure what arrives at the customer's door is what they actually ordered
Work closely with Sales, Customer Support and Finance
Manage sales and orders of additional terminals for existing myPOS customers
Monitor online reviews and comments, and know when a case needs a commercial follow-up

This role is perfect for you if you have:
Prior experience in Order Management, Sales Administration, Customer Service or Logistics
Good command of English for internal tools and communication




Interest in logistics and operational processes
A collaborative mindset and appetite to grow in a dynamic environment

Vibrant international team operating in hi-tech environment
Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer a friend premio as we know that working with friends is fun
Teambuilding, social activities and networks on a multi-national level

26 days annual paid leave
~ Meal Vouchers
~ Reimbursement of transportation expenses for the metro/train

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.
Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.
Take it easy about meeting every requirement—this job description is just that, a job description! Even if you don’t tick every box, want you to apply anyway! All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.
Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Good luck!

📌 Order Management Specialist - Fixed-Term Contract (Milano)
🏢 Mypos
📍 Milano