Job Description

In this role, you will support the deployment, maintenance, enhancement, and continuous improvement of manufacturing applications used across our production facilities worldwide. You will work closely with business stakeholders, IT teams, and external partners to understand business needs, deliver technology solutions, and ensure our manufacturing systems continue to support operational excellence. This is an excellent opportunity for someone who enjoys combining technical expertise with business analysis and problem-solving in a global manufacturing environment.

PRINCIPAL ACCOUNTABILITIES

- Build strong partnerships with business stakeholders, IT teams, and external partners to understand business needs and support the delivery of manufacturing technology solutions.
- Support the deployment, maintenance, troubleshooting, and enhancement of Global Manufacturing Information Systems across production facilities.
- Gather and analyze business requirements, evaluate solution options,



and collaborate with developers to ensure solutions meet business and technical needs.
- Identify opportunities to improve, automate, and streamline manufacturing processes through technology and system enhancements.
- Document business processes, workflows, and system requirements, and create user, operational, and technical documentation.
- Scope, test, and implement application upgrades, new features, and system improvements based on business demand and technology roadmaps.
- Deliver training and ongoing support to end users while building trust through responsive and effective problem resolution.
- Contribute to global projects, share knowledge with team members, and participate in on-call support activities as required.
- Participate in system support activities, including occasional 24x7 on-call support as required.

📌 Manufacturing Solution Analyst (Junior/Regular) (San Gemini)
🏢 O-I
📍 San Gemini