Summary

Job Description Summary
Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Job Description

We are currently seeking an EMEA CRM Analyst Intern as part of our dynamic team in Milan.

How you will contribute:

Supporting the EMEA CRM team in successfully implementing, enhancing and maintaining CRM and engagement program activities in the region.
Carrying out the weekly, monthly and quarterly reports analysis (nationalities, prospects, sales to local, merchandising CRM data, etc.) and other ad hoc reports required to understand the region performance and share with subregions and local markets
Assisting in the coordination of events/initiatives and monitoring their performance: ROI (results on investment) calculation, conversion rate, attendance.
Coordinate the production of materials (newsletter,



campaigns, events) and PowerPoint presentations for ad hoc requests/needs as well as keeping updated customer’s database to elaborate detailed reports for all CRM projects.
Participating in store trainings with EMEA CRM team to enforce the communication flow with Store Managers to coordinate with them all the CRM activities.
Collaborating with the subregion Client Development Manager on the Regional CRM global and region implementation.
Participating in the regular weekly/monthly meetings with the Subregions/Country teams.
Provide administrative support to the EMEA CRM team
Support CRM team with data entry, maintenance, and updates

Who you are:

Student enrolled in Economics Bachelor/Master’s degree program and available for a 6 months curricular internship
Passionate about Luxury & Sales/Marketing fields
Fluency in Italian and English is mandatory. French is a plus
Strong analytical skills,

📌 BOTTEGA VENETA EMEA CRM Analyst Intern (Milano)
🏢 Bottega Veneta
📍 Milano