NHOA S.A. (formerly Electro Power Systems - Engie EPS), global player in energy storage and e-mobility, active in the construction of the largest fast and ultra-fast charging infrastructure in Southern Europe, develops technologies enabling the transition towards clean energy and sustainable mobility, shaping the future of a next generation living in harmony with our planet. It operates through its three Global Business Lines: NHOA Energy, Free2move eSolutions and Atlante. Born in 2005 as a technological spin-off of the Politecnico di Torino and Milano, NHOA leverages its best-in-class technology and engineering edge, developed in over 15 years of R&D;, paired with strategic partnerships and global procurement, to deliver the most competitive tailor-made turn-key solutions that allow the integration of renewable sources with all forms of energy storage, from batteries to hydrogen and even electric vehicles. NHOA, with offices in France, the United States and Australia, maintains entirely in Italy research, development and production of its technologies. **Posizione**:
NHOA Energy is a global leader in utility-scale battery energy storage systems (BESS), headquartered in Milan, Italy, with international operations in North and South America, Europe, Asia and Oceania. As a O&M; Manager, you will be responsible for managing and actively contributing to safe operation and ongoing maintenance of the facilities, to ensure availability and performance of the system, playing a key role in designing, crafting and implementing a world class after sales service at NHOA. Reporting directly to the Head of Service EMEA, you will oversee and perform the O&M; activities with a truly customer centric and results driven approach, supporting our client for the projects located in Sicily. Considering the increasing business of NHOA in Italy,



other projects may be considered additionally in the future years. **Tasks and Duties**: - Manage and be responsible for O&M; of the project(s) under his/her responsibility, with accountability for the profitability of the service contract(s) in coordination with the Head of Service.
- Actively support (or act on behalf of) the Head of Service in managing Client relationships and O&M; contract(s) under his/her responsibility, ensuring coordination with Contract Management team in managing claims and contract responsibilities.
- Support the Performance Monitoring team in day-to-day online monitoring, recording, identifying and handling any trouble which may affect plant operation and general project functionality for the project(s) under his/her responsibility, collaborating with NHOA Performance Monitoring team to perform troubleshooting and root cause analyses.
- Planning and managing of preventive and exceptional corrective maintenance activities, coordinating NHOA O&M; Technicians and eventually third party contractors.
- Collaborate with project execution team (project manager, project engineer, commissioning team etc.) to ensure plant operations will meet all obligations/ performance guarantees and company standards.
- Support the definition of pricing tools and standard documents/template for setting Service and O&M; proposal to NHOA’s customers providing feedback from the field.




- Support the Head of Service in providing inputs to Business Development and Techsales teams to prepare Service and O&M; proposal to NHOA’s Customer.
- Support the Head of Service in ensuring the Customer retention through the continuous focus on customer satisfaction during the contract period in line with NHOA Customer Value Proposition.
- Provide feedback to Head of Service and R&D; team to deploy and keep up-to-date automatic tools suitable for data collection reporting and analysis (dashboard data analysis process) for internal and external use.
- Provide feedback to Head of Service, Engineering and R&D; teams to identify product improvements and analyze the possible implementations;
- During high growth conditions, supporting training to O&M; Technicians;
- Actively contribute to the improvement of the Service processes and procedures by providing indications and guidance;
- Manage parts and services purchase on the service project(s) under his/her responsibility in coordination with the Head of Service, using online management tools provided by NHOA;
- Manage invoicing on the service project(s) under his/her responsibility, in coordination with the Head of Service and in collaboration with NHOA Finance team. **Requisiti**:
**Requirements**: - 5+ years’ working experience as service, O&M; or commissioning technician;
- Italian native speaker and basic knowledge of English language;
- Basic knowledge of industrial PLC;
- Driving license. Previous work experience with **utility-scale energy production/exchange systems (BESS, PV, wind, traditional power plants, HV substations, etc.**) will be considered a plus. **Altre informazioni**:
**Location**: Sicilia (Palermo area) **What we offer**: - A permanen

📌 O&m Manager (Milano)
🏢 Nhoa Energy
📍 Milano