**Responsibilities of the role**: - Follows up solution implementation and ensure consistency between initial requirement and final delivery;
- Execute test phases for internal functional test and customer validation;
- Participates to test plan definition, design and execute test scripts;
- Supports operation in processes understanding, adoption and Acceptance Testing;
- Be the point of contact between the software factory and business operation;
- Supports the delivery of WMS solutions from requirements gathering to functional, integration and acceptance testing;
- Highlights gaps and share solution proposal;
- Reports bugs, support in identifying problems and provide resolutions using root cause analysis;
- Interacts with operations engineer and process owners to help refine business specifications for new functionalities and process improvement;
- Explains processes designed and new functionalities to operation key users;
- Report progress according to KPI’s identified;
- Communicates and exchange with the customer and internal stakeholders. **Requirements**: - Degree in Information Systems, Computer Science or Engineering is preferred;
- Proven experience in the supply chain and logistics industry;
- Hands-on WMS experience, Blue Yonder knowledge is a plus;




- Preferable 1-2 years in software delivery;
- Demonstrate attention to detail, problem solving;
- Strong attitude for understanding and analysing large amounts of data from multiple sources;
- Present organized and thorough information and data appropriate for intended audience;
- Ability to be summarize and be concise;
- Provide timely and professional support to all internal/external customers and vendors;
- Plan regular self-workload in a dynamic environment where priorities can quickly change;
- SQL knowledge is mandatory while experience with Jira, Confluence and Xray is a plus;
- Team-oriented. Consults with team members and management as needed to complete assigned responsibilities;
- Comfortable working in a matrix environment;
- Fluent in Italian and English. Any additional European language is considered a plus (ideally French). **What we offer**: - Dynamic organization in which development and own input is key;
- Entrepreneurial, open and informal organizational culture;
- Working together with a friendly team to achieve a good result. Retribuzione: €30.000,00 - €35.000,00 all'anno Vantaggi: - Lavoro da casa
- Orario flessibile Sede di lavoro: Ibrido/da remoto (Milano, Lombardia)

📌 IT Solution Delivery Specialist (Milano)
🏢 Gxo Logistics
📍 Milano