GV-Versace Boutique Milano Montenapoleone

The Senior Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.

Business & Client Management Partner with management team to strategically achieve sales targets

Strive to always increase brand and product knowledge

Master selling skills to satisfy customer needs

Take action to maximize the sales opportunity on all categories

Embrace and promote our Retail Excellence Program with both clients and staff

Ensure superlative customer service standards, to meet customer expectations

Act as brand ambassador to build relationships with new customers and VIP clientele

Deliver the ultimate Versace experience to increase customer loyalty

Drive results through delivering an elevated customer experience both during and after sale service CRM activities

Capture customer data all the time





Proactively take possible actions to maintain a long‑term relationship with customers

Participate in the organization of In‑store and Promotional events

Implement and manage the boutique’s community outreach program to maintain active social relationships with clients

Operations

Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)

Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set‑up

2 to 3 years’ experience in retail – luxury experience preferred

~ Creative skills and “eye for fashion”, attention to detail

~ High level of knowing trends

~ Well connected with a strong ability to engage

~ Elevated customer service skills; a true fashion expert with a passion for sales

~ Strong relationships skills and ability to maintain long‑te

📌 Associate Seller (Milano)
🏢 Michael Kors
📍 Milano