San Clemente Palace Venice is a five-star luxury urban resort located on a private island, just ten minutes from Piazza San Marco via complimentary boat. With the San Clemente Church, top-notch event spaces, award-winning dining, spa, pool, sports facilities and a Kid’s Club, unforgettable experiences await our Guests in the number #1 Hotel in Venice and #20 in the world as awarded this year.True to the values of the San Clemente Palace family, in which our company is rooted, we are committed each day to protecting the planet, the territory and first and foremost people, with concrete gestures, even small ones, to be put into practice daily. Join our Team in 2024

JOB TITLE

Night Auditor

DEPARTMENT

Front Office

REPORTS TO

Night Manager / Front Office Manager

Nationality

Eligible for a working permit in Italy

Education

Hospitality Management Degree or equivalent in any related field such as Administration or Tourism Management

Experience
- 2 years experience in a Front Office reception level position




- Previous experience with cashiering preferably in a five star international hotel

Language
- Italian – excellent oral and written skills
- English – excellent oral and written skills
- Additional language – beneficial

Competencies
- Communication skills
- Complaint handling skills

Technical Competencies
- Computer literacy adapted to the field of training
- Comprehensive Opera PMS knowledge
- Microsoft Excel and Statistical knowledge

SCOPEResponsible for conducting all nightly audit-related duties while operating the hotel front desk systems for PBX, reservations, and check-in/check-out in accordance with Kempinski standards for quality, cleanliness, guest satisfaction, and safety and security.They are responsible for the smooth running of the front desk related departments during the night.

Overall Objectives
- Security and comfort of guests is ensured at all times.
- Revenues, Expenses and Profit are closely monitored and budgeted figures (over)-achiev

📌 Night Auditor (Venezia)
🏢 Hotel Domani
📍 Venezia