ph3Responsibilities /h3 ul liAct as the main point of contact for an assigned group of clients, supporting them throughout the project lifecycle from onboarding through to go-live.
/li liSupport clients in preparing for implementation and testing phases, including UAT and conformance testing.
/li liCoordinate project-related communications, including regular updates, release communications, and operational messages.
/li liWork closely with both clients and internal teams by organizing meetings, tracking actions, and helping to resolve issues or questions in a timely manner.
/li liReview documentation and specifications, contribute to client readiness activities, and support continuous improvement initiatives aimed at enhancing processes and service quality.
/li /ul h3Requirements /h3 ul liBachelor's degree in Economics, Finance, Business Administration or related field.
/li li1-2 years of experience in client services, operations,



project coordination, or similar roles (internships and junior profiles are welcome).
/li liStrong understanding of financial markets or financial services environments.
/li liFamiliarity with client service operations and/or CCP environments is an advantage.
/li liExperience with CRM and service management tools.
/li liFluency in Italian (or French) and English, both written and spoken.
/li /ul h3Core Competencies /h3 pDemonstrates expertise in client services and project coordination, with a strong understanding of financial markets and service management tools.
Proficient in facilitating communication and collaboration between clients and internal teams to ensure successful project implementation.
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📌 Junior Analyst, Client Readiness (Milano)
🏢 Jobtailor
📍 Milano