ppWe're looking for a field application specialist (FAS) in Italy center region to help us boost the company to the next level.
We want you to for your tenacity and results oriented.
You're hard-working, motivated to make a big impact, and you persevere until the job is done.
/ppInitiative and growth mindset.
You often come up with ingenious ways to reach your goals.
In addition, you're constantly analysing the market to implement new ideas and opportunities.
/ppAs an expert professional in your area, you lead after-sales activities and provide application support for Sysmex's diagnostic portfolio.
/pulliEnsure that sales ramp-up, sales turnover, and overall customer profitability is aligned with initial commercial proposal (contract compliance) /liliDrive highest level of satisfaction throughout all contract duration, supporting the end-user at the customer's sites or remotely; /liliContribute to new commercial proposal supporting the account managers with scientific knowledge and operational know-how.
/li /ulpbOur company /b /ppSysmex Italia is specializing in health technology, specifically in vitro diagnostics.
Founded in ****, it focused its efforts on cancer diagnosis, and have evolved and grow to the haematology sector, supporting healthcare professionals and patients around the world with a broad range of medical diagnostic products and solutions in a variety of fields.
We value continuous improvement, diverse teams and autonomy which drive our collaboration, and we are seeking colleagues who would be eager to be part of it!
/ppbWhy work with us at Sysmex?
/bbr/Sysmex offers a work environment that embraces diversity, collaboration and simply allows you to be yourself.br/Our products aim to help improve patient life and well-being, but what about the well-being of our colleagues?
We provide a workspace that appreciates and rewards effort and commitment.




We understand our company as not solely being a workplace.br/We strongly believe that joint understanding and a solid framework are essential parts of maintaining a value-driven corporate culture.
That is why we established references reflecting our beliefs in acting with colleagues, partners, suppliers and customers.
/ph3Field Application Specialist - Centre (f/m/x) /h3pbLocation /b /ppMilano /ph3bIn this role you will: /b /h3pbProvide added value /b /pulliPromote Sysmex Portfolio and Services together with Account Managers; /liliBe part of the Account Team and participate to the definition and execution of the Account Plan; /liliPartecipate on tender preparation and documentation; /liliMaintain theoretical and practical knowledge of Sysmex's diagnostic portfolio across a variety of specialty applications; /liliProvide high quality sales support, engaging with customers to provide technical discussion, seminars, and roundtables; /liliApply consultative selling leveraging on scientific and technical knowledge; /liliBe able to take advantage of the time in the laboratory to speak the same language as the medical and technical staff; /liliAct as consultant to identity the best operational workflow and lab organization, supporting the change management of the customers; /liliProvide information to the sales department about user's habits, needs or recommendations; /liliCo-design the best solutions to satisfy the specific customer's needs and workflow; /liliGather competitive information, understand user sensitivity and report to marketing and sales; /liliDrive implementation of Sysmex solution, including, instrument configuration, validation,



and end-use training; /liliLead post-sales support to the customer to aid in establishing new parameters or reviewing operative workflow; /liliOrganize and participate in local events based on Sysmex laboratory technology and diagnostic value; /liliPlan and execute demonstrations of Sysmex solutions, assuring follow-up and monitoring of the return of the investment; /liliProvide support to customers when any application and QC related topics; /liliPlan proactive activities and regular visits to key customers; /liliReport of field activities and opportunity related tasks; /liliOrganize regular meeting with key end-user to highlight value of Sysmex' solutions; /liliAssure that all customer-related records are up-to-date; /liliAccurately record service activities on sysmex CRM; /liliTeam up with other field support functions and marketing department; /li /ulpThis role requires the employee to be able of perform any activity in the clinical laboratories and departments /ph3bDo you have questions?
/b /h3p br/Reference No.
: ***** /ppSysmex Italia s.r.l., Via Merendi 19, ***** Cornaredo /ph3bJob requirements /b /h3ulliUniversity Degree on biology or medical fields (PhD is a plus) /liliProficient with Office (Powerpoint and Excel) /liliLanguages: fluent English /li /ulpbGeneral professional experience: /b /pulliTechnical knowledge Medical industry /liliHands-on experience in clinical laboratory procedures /liliAbility to positively influence others /liliSales acumen and high communicate skills /liliUnderstaing of tender procedures and requirements /li /ulh3bProfessional experience for the position: /b /h3ulli4 - 6 years of experience in IVD Market, either on sales or application roles; /liliExperience with, at least, one between hematology, urinalysis, or hemostasis instruments /li /ulh3bWhat's in it for you?
/b /h3pbOne of our biggest goals as a company is the health and well-being of our employees.
/bbr/bAnd so, we offer the following: /b /pulliMobile working /liliFlexible time and work-life-balance /liliTicket restaurant /liliCanteen /liliCampus training platform for the growth of your knowledge and skills /li /ul /p #J-*****-Ljbffr

📌 Field Application Specialist - Centre (F/M/X) (Milano)
🏢 HITADO
📍 Milano