**_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? **Because belonging to the great Meliá family is being VIP** You will enjoy **My MeliáRewards** which is the exclusive loyalty programme for our employees with exclusive benefits and advantages. In addition, enjoy the **My MeliáBenefits** programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you **MISSION**: Responsible for providing appropriate and courteous service. Complies at all times with quality standards and pays special attention to customer service, ensuring that food and beverages are presented correctly before being delivered to customers in order to ensure the satisfaction of guests and customers, and earn their recognition and preference for hotel services. **RESPONSIBILITIES**: - Follow supervisor instructions and hotel standards before and after shifts.
- Ensure all necessary equipment and supplies are available and properly handled.
- Maintain a professional, friendly attitude at all times.




- Deliver prompt, accurate service, following SOPs.
- Verify orders before delivery, ensuring all required items are included.
- Handle service with care to prevent accidents or breakages.
- Address guest concerns and escalate major issues when necessary.
- Follow hotel policies on punctuality, dress code, and discipline.
- Attend meetings and participate in ongoing training. **CUSTOMER EXPERIENCE & SAFETY**: - Personalize guest interactions, anticipating their needs.
- Handle customer incidents, escalating when required.
- Promote hotel services, experiences, and events.
- Follow health, safety, and hygiene regulations. **REQUIREMENTS**: - **Education**: Secondary education or higher. Relevant training preferred.
- **Languages**: Local language, advanced English; a third language is a plus.
- **Skills**: Teamwork, organization, attention to detail, customer focus.
- **Experience**: 1 year in a similar role or 2 years as an assistant waiter. **CONTRACT**: - Fixed-term initial contract.
- CCNL Turismo AICA level. **At Meliá we are all VIP** Great professionals who make everyday life easier and exceptional. From the junior to the most senior,



all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want. Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, **VIP**People.
- At Meliá Hotels International, we are committed to _**_equal opportunities between women and men_**_ in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally._
- We promote our commitment to _**_equality and diversity_**_, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that _**_diversity and inclusion among our employees are essential for our success as a global company_**_._
- Additionally, we support the sustainable growth of our industry through _**_a socially responsible team_**_. In this sense, our motto is "_**_Towards a sustainable future, from a responsible present_**_". Thanks to al our collaborators, we make it possible._ If you want to be “**Very Inspiring People**“, follow us on:
**INSTAGRAM** -**TIKTOK**-**LINKEDIN** -**INDEED** -**GLASSDOOR

📌 Waiter - Gran Melià Palazzo Cordusio (34287) (Milano)
🏢 Meliá Hotels International
📍 Milano