**Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele.** ** Our vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders.**
**Our aim is to get the best out of each individual and being recognized as an employer of choice among the most exclusive hotels in the world.** ** CHEF DE RANG** Mandarin Oriental, Lago di Como’s Chef de Rang is in charge of assisting guests in a proper and professional manner, ensuring that quality and service standards are met and surpassed at all times. ** Duties and responsibilities**: - Proactively welcome and greet all guests and visitors to the F&B; outlet
- Professionally seat guests offering them menus and drinks
- Provide explanations of the menu and recommend wine as appropriate
- Address special guests’ preferences as recorded in guests’ history profiles
- Handle guests’ complaints in a highly professional manner
- Ensure that all equipment, crockery, cutlery and glassware are cleaned regularly and to a high standard




- Anticipate guests’ needs in order to provide an exceptional and unique guest experience in line with the Legendary Quality Experience, Pillars and MOQA standards
- Maintain high team focus by showing co-operation and support to all the colleagues
- Attend daily meetings
- Perform any other reasonable duty as required by management
- Adhere to Safe & Sound procedures regarding Health & Safety and HACCP standards **Requirements**:
_ Mandatory:_
- Minimum 5-years experience within a luxury resort/hotel’s outlet
- Proficiency in English, Italian and an additional language
- Able to multitask and manage time
- Excellent guest service attitude
- Passionate about food & beverages
- Charming and outgoing personality with excellent manners and communication skills
- Team-work skills and attitude
- Willing to attend training sessions as provided by management to develop own skills
- Able to stand for extended periods of time
- Good IT skills
- Flexible schedules and working hours plus the willingness to work on weekends and holidays _ Desirable:_
- HACCP Certificate
- A Tourism or Hospitality degree
- International work experiences
- Wine course certification

📌 Chef de Rang - Co.mo Bar & Bistrot (Lago di Como)
🏢 Mandarin Oriental Hotel Group
📍 Lago di Como