**Ready for a challenge?**:
We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. **About this role**:
As the Key Cities Program Manager for Italy, you will be the strategic engine behind our most vital urban markets. Based in Milan, you will lead cross-functional initiatives to drive targeted growth and national performance by balancing high-level strategy with hands-on execution. We lead, deliver, and care; in this role, you will embody these values by collaborating across Finance, Sales, and Marketing to ensure we remain the customer’s first choice in a competitive landscape.
- **Location**: Hybrid (3 days a week from our Milan office)
- **Reporting to**: Country Strategy & Program Manager **What you'll do**: - **Hyperlocal Strategy**: Develop and execute tailored growth plans for key Italian cities, moving beyond "one-size-fits-all" to maximize market penetration.
- **Strategic Influence**: Act as the bridge between local markets and the Leadership Team, building business cases to influence senior stakeholders.
- **Performance Engine**: Monitor city-level KPIs and coordinate investments to ensure long-term profitable growth and customer satisfaction.
- **Data-Driven Impact**: Oversee 360° cost-agevolazioni analyses, tracking impact on key metrics like GMV and order volume.
- **Cross-Functional Leadership**: Lead projects with Sales,



Marketing, and Logistics to ensure flawless execution and maximum local impact. **What you'll bring**: - **Strategic Expertise**: Proven experience in a program management or strategic role, ideally within fast-paced tech, e-commerce, or consulting environments.
- **Analytical Rigor**: Strong ability to build investment plans and distill complex data into clear, compelling narratives for decision-making.
- **Matrix Leadership**: Excellent influencing skills with a track record of driving results through collaboration in a complex organization.
- **Agile Mindset**: A proactive, "hands-on" approach to problem-solving and the ability to adapt quickly to changing market dynamics.
- **Language & Mobility**: Fluency in both Italian and English, with the flexibility to travel frequently between key Italian cities. **At JET, this is how we play**:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy; it's a competition for something incredibly valuable - our customers' choice. At the heart of the JET Customer League are our values and behaviors. Fun, fast-paced and supportive, the JET culture is about movement, growth, and celebrating wins together. **Inclusion, Diversity & Belonging**:
**What else is cooking?**:
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. LI-FT1

📌 Key Cities Program Manager (Milano)
🏢 Just Eat Takeaway.Com
📍 Milano