Couple Experiences Manager Castello di Ristonchi, Tuscany, Italy - Full-time, On-site We are looking for a caring, organized, and communication-strong Couple Experiences Manager to join our team. Our castle hosts three-day wedding experiences where couples and their guests come to relax, celebrate, and feel taken care of — and your role is to ensure the entire experience is smooth, warm, and memorable. Couple Care & Communication (Main Focus)
- Be the primary point of contact for couples before and during their 3-day event.
- Ensure they feel supported, informed, and calm throughout the experience.
- Manage final details and confirmations (timelines, menus, logistics).
- Guide couples through our wedding package and set clear, kind expectations. Guest Experience
- Welcome guests and make sure they always feel seen, safe, and cared for.
- Support the flow of each day and check in with guests as needed. Finalization & Light Planning
- Clarify the final details — not heavy planning, as our package is fixed.
- Make sure all information is complete and correct before the event starts.
- Set up video calls with the couple to finalize the details before their arrival.
- Prepare the event folders and timelines for staff before the wedding arrives. Cross-Department Coordination
- Communicate all event details to kitchen, bar, cleaning, maintenance, drivers, farm, and admin.
- Ensure each team has the correct, updated information.
- Follow up on tasks, updates,



and last-minute changes. Hands-On Support When Needed
- Step in during busy moments to support the team, giving a quick hand to keep the flow.
- Lead by example with a willingness to jump in — no task is “above” or “below” you when the couple needs things to run smoothly.
- Stay flexible and solution-oriented during the fast-paced moments of a wedding day. Operational Support During Events
- Oversee the flow of the wedding days and support staff on-site.
- Solve unexpected issues with calmness and professionalism.
- Ensure the couple and guests have a seamless, stress-free experience. What we are looking for
- Someone who genuinely cares about people and hospitality.
- Excellent communication and interpersonal skills.
- Organized, structured, and able to keep track of many moving parts.
- A calm problem-solver who enjoys teamwork and multicultural environments.
- Someone who is not afraid of being hands-on when needed.
- Has experience in hospitality What we offer
- A meaningful role at a castle in the Tuscan mountains.
- A supportive, value-driven environment focused on communication, mindfulness, and personal growth.
- Accommodation can be provided if needed.
- A chance to be part of creating unforgettable wedding experiences for couples from all over the world. Details: 40 hours a week Start date: February Pay: From €1,800.00 per month Work Location: In person

📌 Couple Experince Manager (Pelago)
🏢 Castello di Ristonchi
📍 Pelago