Responsibility

Responsible for inputting and handling incoming room reservations, provide clients with accurate and relevant information about the Hotel services, facilities and rates
Handle reservations accurately and professionally
Solve guests’ and colleagues’ enquiries in timely and courteous manner
Provide on-the-job training to Reservations Agents and Trainee

Qualifications

Certificate/Diploma in Hospitality Management or related disciplines
Minimum 2 years experience in Reservations Department in Hotel
Solid knowledge in Opera and computer skills, i.e. Microsoft Word, Excel and PowerPoint
Good command of spoken English and Putonghua
Less experience will be considered as Reservations Agent
Fresh graduate with internship experience will also be considered





Marco Polo Hongkong Hotel is an equal opportunity employer committed to diversity and inclusion in workplace. We strongly discourage discrimination and harassment of any manner with regards to race, color, sex, religion, national origin, sexual orientation, genetic information, disability, pregnancy, or any other protected characteristic as outlined by our local laws.

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application. All personal data collected will be for recruitment purposes only.

Please apply with your resume by sending the email to [email protected].

📌 SENIOR / RESERVATIONS AGENT (San Polo dei Cavalieri)
🏢 Niccolo Suzhou
📍 San Polo dei Cavalieri