pOur client, a Multi-National Supply Chain Global Logistics Provider with an extensive network of offices across the globe are recruiting for a strongGeneral Manager – Freight Operations /strong to be based at offices in Milan and taking ownership of country operations. /ppbr / /ppThe role reports directly into the CEO for Global Forwarding Solutions based at HQ. /ppbr / /ppstrongOn Offer: /strong /pulliA key leadership role within a growing Supply Chain Logistics Specialist with great potential for future growth /liliSalary: EUR 110k - EUR 125k, depending on experience /liliTransport allowance /liliSTI: 15% - 20% /liliAnd more /li /ulpbr / /ppstrongMain Purpose of the Role /strong: /ppThe General Manager – Freight Operations, Italy will take full ownership of the country’s freight forwarding operations, leading a multi‑site team, strengthening customer and vendor relationships, and ensuring the delivery of efficient, profitable, and high‑quality service. The role is accountable for operational performance, commercial alignment, and business growth across Italy while acting as the key liaison between local operations and the global HQ. /ppbr / /ppstrongResponsibilities of the General Manager – Freight Operations, Italy /strong /pulliLead and develop a small freight operations team across multiple locations in Italy to ensure efficient day-to-day performance /liliCoordinate with internal network offices overseas,



Centre of Excellence (COE) and agents /liliBuild and maintain strong customer relationships and act as the escalation point for key customer issues /liliManage relationships with shipping lines, co-loaders, and other logistics vendors /liliPrepare and manage competitive freight forwarding quotations in consultation with internal stakeholders /liliCollaborate with the sales and commercial teams to align operational capabilities with growth goals /liliOversee PL and ensure profitability /liliDrive business growth and operational improvements /liliParticipate in all audits, quality and excellence initiatives /li /ulpbr / /ppstrongExperience Required for the General Manager – Freight Operations, Italy /strong /pulliFluency in English Italian is essential to be considered /lili10 - 12 years in the Freight Forwarding Industry with 3 – 5 years’ experience in managerial capacity /liliStrong knowledge of ocean freight, operations and rate management /liliSkilled in building customer and vendor relationships /liliCommercially savvy with a growth mindset /liliHands-on leader with a passion for teamwork and results /liliFamiliarity with Cargowise One will be advantageous /li /ulpbr / /ppFor full details, contact Willis Global – ema leading Recruitment Consultancy for the Supply Chain Logistics industry /em /ppbr / /p

📌 General Manager – Freight Operations (Roma)
🏢 Willis Global
📍 Roma