Technical Service Specialist - Campania (Roma)

Technical Service Specialist - Campania (Roma)

27 ago
|
Abbott Laboratories
|
Roma

27 ago

Abbott Laboratories

Roma

**Join Abbott - Shaping the Future of Diagnostics**:
Abbott is a global leader in **in vitro diagnostics**, driving innovation across hospitals, reference labs, blood banks, and clinics. Our cutting-edge systems and tests deliver **automation, flexibility, cost-efficiency**, and **clinical excellence**. With a legacy of transforming medical diagnostics from art to science, Abbott is committed to improving patient outcomes and reducing healthcare costs. We’re looking for a passionate and skilled:
**Technical Service Specialist**:
**Why This Role Matters**:
As a **Technical Service Specialist**, you’ll be at the heart of our mission—ensuring our diagnostic instruments perform at their best to support accurate and timely patient care. You’ll play a key role in maintaining and upgrading our systems, supporting installations, and delivering exceptional service to our customers. **What You’ll Do**: - Be the **first line of support** for Abbott Ambassadors, resolving service issues efficiently (under 4 hours labor time).
- ** Plan and execute maintenance** activities to ensure optimal instrument performance.
- Assist with **instrument installations and deinstallations**,



contributing to seamless transitions for our clients.
- Support **hardware and software upgrades** (TSBs) to keep systems up to date. **How Success is Measured**: - ** Customer satisfaction** (NPS)
- Achievement of **service KPIs**: - Contribution to **economic growth and profitability** in your district **What We’re Looking For**: - ** Bachelor’s degree** or equivalent experience in: - Mechanical, Electrical, Biomedical, Biotechnology, or Clinical Engineering
- ** 2-3 years of experience** in a similar technical service role
- Proven ability to **engage with lab staff and healthcare professionals**: - Strong **technical expertise** in diagnostic instruments
- Excellent **communication and problem-solving skills**: - Proficiency in **analytical tools and software** **Why Abbott?**:
At Abbott, you’ll be part of a company that values innovation, integrity, and impact. You’ll work in a collaborative environment where your contributions directly support better healthcare outcomes. Join us and help shape the future of diagnostics.

📌 Technical Service Specialist - Campania (Roma)
🏢 Abbott Laboratories
📍 Roma

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