Company team.blue is an ecosystem of more than sixty successful brands across 22 European countries, delivering hosting, SaaS, marketing, and collaboration solutions to over 3.5 million SMB customers online.

Role Overview team.blue Italy is seeking a Sales Manager with strong analytical, strategic planning, and people leadership capabilities to lead the SMB and Partners business unit. The role will drive commercial growth, sales execution, and team performance, while developing a customer‐centric operating model that delivers predictable and sustainable results.

Strategy &

- Performance Define and execute a sales strategy aligned with business priorities and market trends

Monitor sales results and funnels to identify growth levers and improvement areas

Report KPIs across sales and customer success to enable data‐driven decisions

Ensure alignment between sales teams and product launches, fostering cross‐sell and upsell opportunities

Organization &

- Process Structure the sales organization with clear roles (hunters, farmers, hybrids) and balanced account allocation

Establish an operational rhythm: pipeline reviews, deal inspections, and monthly business reviews

Drive disciplined pipeline management and accurate forecasting

People Leadership Build and develop high‐performing teams through ongoing coaching and skill development

Drive sales enablement initiatives by equipping teams with the right methodologies

Develop playbooks, training programs, and tools to continuously improve commercial effectiveness and accelerate onboarding

Recruit, onboard, and retain top sales and support talent

Promote a culture of accountability and continuous learning

Customer Success &

- Support Ensure collaboration between sales and support,



balancing service quality (CSAT Customer Satisfaction Score, FCR First Contact Resolution) with commercial goals (upsell, expansion)

Monitor customer health metrics and act to prevent churn

Cross‐Functional Collaboration Work closely with Marketing to improve lead quality and conversion rates

Partner with Product to share customer insights and ensure successful launches

Coordinate with Operations to guarantee CRM hygiene and data accuracy

Innovation &

- Continuous Improvement Champion AI and sales technology tools to improve productivity and forecasting accuracy

Simplify incentive plans and align them with company goals and desired behaviors

Design and continuously optimise HubSpot workflows to improve lead generation, qualification, routing, nurturing, and handover processes across Marketing and Sales

Requirements Proven experience leading B2B SaaS and digital sales teams

Proficiency with CRM systems and sales tools to manage funnels, monitor conversion rates and improve forecasting accuracy

Hands‐on experience integrating AI tools into daily workflows to enhance team productivity, execution quality, and commercial outcomes

Strong analytical mindset and data‐driven approach

Excellent leadership, communication, and coaching skills

Reports to: Commercial Director

Direct Reports: SMBs Team Leader &

- Partners Team Leader

Salary range: 60,000€ yearly gross

Right to Work At any stage, please be prepared to provide proof of eligibility to work in the country you're applying for. Unfortunately, we are unable to support relocation packages or sponsorship visas.

Diversity &

- Inclusion Everyone is welcome here. Diversity &
- Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.

📌 Sales Manager (Firenze)
🏢 Internet / Comunicazione online / E-commerce
📍 Firenze