At Abbott, we are committed to improving health and well-being worldwide through innovative diagnostic solutions. We are looking for a **Technical Service** **Specialist** to join our Technical Service team and support our customers with high-quality, reliable technical service. **Primary Objective** The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), providing backup first-line (Level 1) service, and supporting instrument installations and deinstallations. **Key Responsibilities** + Provide **first-line** **technical service** to Abbott Ambassadors (service interventions requiring less than 4 hours of labor) + Schedule and perform **planned maintenance (PM)** activities + Execute **hardware and software upgrades** (Technical ServiceBulletins - TSBs) + Support **instrument installations and deinstallations** + Contribute to achieving **customer satisfaction** **(NPS)** , service KPIs,



and the district's economic growth and profitability **Education** + Bachelor's / Engineering degree in **medical, electrical, mechanical engineering or medical technology** preferred or equivalent experience required + Excellent communication and problem-solving skills + Strong experience using **analytical tools** **and** **technical software** **Impact of the Role** This position plays a key role in ensuring instrument reliability, service quality, and customer satisfaction through effective maintenance, upgrades, and technical support activities. **Abbott is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.** An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call (phone hidden) or email [email protected]

📌 Technical Service Specialist - Campania - Apprendistato (Roma)
🏢 Abbott
📍 Roma