“Head of A&H; Medi Cluster”
About the role
The Head of Accident and Health (A&H;) for the Medi Cluster (Italy, Greece and Cyprus) will develop and execute the product line strategy in accordance with the International product strategy, underwriting framework and pricing guardrails. This role will have accountability for talent management and overall responsibility for Iberia’s Product P&L.;
In this role, you will be responsible for the leadership and management of all aspects of AIG’s Medi Accident and Health business with accountability for go-to-market effectiveness and efficiency, product, underwriting and risk control, and implementation of best practices. With a strong focus on profitable growth, you will drive strategies as a partner and thought leader, in collaboration with distribution, claims, pricing, portfolio management, operations and other cross-functional teams. Delivering sustainable bottom line results while continuing to innovate from both product and underwriting standpoint will define your success in this exciting role.
Key Accountabilities
Lead the Medi A&H; business to deliver planned operating and financial results:
Drive the development and execution of growth and profitability strategies for the A&H; Business.
Responsible for the achievement of financial targets for revenue, profit and growth: NPW growth, Combined Ratio, loss Ratio, Acquisition ratio, and GOE; Underwriting Profit, New business, and persistency
Lead channel, product and market expansion
Recruit and develop A&H; country resources and functional leads
Ensure regulatory and legal compliance across the A&H; operation
Move the organization forward via direct and functional reports:
Establish and leverage strong relationships with Regional and Country leadership
Collaborate with technical and functional departments across the wider business




Provide oversight for large projects and initiatives related to A&H;
Work with HR to develop top distribution, DDM, product, underwriting and functional talent
Drive a culture that promotes results, collaboration, diversity and inclusion
Coordinate with the regional/country actuaries to assure timely rate reviews, ongoing pricing and segmentation initiatives
**Execute A&H; plans and strategies across local markets**:
Develop major distribution partnerships with digital and traditional players
Expand and manage both analogue and digital channels
Broaden A&H; customer base to target SMEs and key individual demographics
Drive product pipeline with supplemental health, micro, hybrid and embedded products
Work with functions and to build and deploy customer-centric propositions across marketing, sales, claim, payments service
Lead the A&H; product development process to stay ahead of the market
Manage all distribution channels to assure maximum penetration of target segments
Develop new business opportunities through the identification of alternative distribution channels
Seek opportunities to improve synergies and cross sell activities between products, distribution channels and companies within the AIG Group
Facilitate and promote all cross-selling and up-selling initiatives for the vantaggi of AIG and to meet customers’ total insurance needs
Drive profitable production growth with A&H; country and functional leadership:




Oversee DDM targets, activity, monitoring
Manage group new and renewal pipeline
Supervise production underwriting activity
Work with Actuarial to lead portfolio and rate reviews
Agree and monitor corrective action plans
Provide appropriate tools and infrastructure to govern business:
Library of existing coverages and products
Tools to model, execute and track DDM campaigns and spend
Use of raters at regional and local level
**Actionable MI to support underwriting**: exposure, retention, rates
Pipeline, activity and workflow management
Actuarial support and analysis to support portfolio reviews
Underwriting authorities, audit schedules
What we are looking for
Several years insurance leadership experience, including P&L; responsibility
Deep expertise in growing A&H; business, with demonstrable business acumen/savvy. Additional expertise in the following areas a plus:
Distribution background, especially multi-channel.
Technical underwriting background
Excellent communication and negotiation skills
Demonstrable knowledge of building go-to-market strategies and portfolio management
Proven Strategic Leadership skills in developing vision and purpose, driving for results and leading effective teams
Established strong relationships with customers, intermediaries, and regulators
Demonstrated analytical and quantitative skills
Influencing skills and proven ability to collaborate and work across multiple areas of the organization
Ability to develop a high performance organization. Proven leadership skills in developing vision and purpose, driving for results and leading effective teams
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to b

📌 Head of A&h, Medi Cluster (Milano)
🏢 Aig
📍 Milano