**ROCCO FORTE HOTELS** **HOTEL DE LA VILLE** **Rome** Inspired by the era of the Grand Tour, the Hotel De La Ville elegantly marries 18th-century architecture with contemporary luxury and unparalleled service. The interior, a collaboration between Olga Polizzi and renowned architect Tommaso Ziffer, entwines traditional design elements with state-of-the-art technology to stunning effect. **F&B; RESERVATIONS COORDINATOR** Main Purpose:
The F&B; Reservations Coordinator will support our Head Hostess in managing reservations and the correspondence of our Food & Beverage department.
Reports to: Restaurant Manager Main duties: - Answer phone calls and manage the restaurant mail correspondence to book reservations;
- Use appropriate product and experience description techniques;
- Maintain professional relationships with Guests and colleagues;
- Effectively use up selling and cross-selling techniques. We offer: - Job on call contract according to C.C.N.L. Settore Turismo.
- Learning & development activities and career opportunities.
- Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".
- Staff celebrations.



Competencies required: - Collaboration: Be able and willing to work as a team within the department and with other departments.
- Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence.
- Personal development: Be open to and accept constructive feedback and use it to improve. Ongoing dialogue with Head of Department on own performance objectives.
- Business orientation: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
- Technical Skills: Demonstrate technical competence and knowledge related to the role. Other requirements: - Professional experience in a similar role;
- English knowledge at Intermediate level;
- Knowledge of F&B; management software;
- Passion for service and ambition to grow professionally;
- Flexibility;
- Attention to detail. **Workplace**:Hotel De La Ville, Via Sistina, 69, 00187 Roma. Contratto di lavoro: Tempo pieno Retribuzione: €27.333,83 - €90.593,73 all'anno Benefit: - Mensa aziendale Disponibilità: - Turnazioni Esperienza: - area manager: 1 anno (Preferenziale)

📌 F&b Reservations Coordinator (Roma)
🏢 Rocco Forte Hotels
📍 Roma