Job title: Front of House Manager – Luxury VIP Hospitality

Location: Milan Linate

Salary: € Competitive

Date: ASAPWe are seeking a Front of House Manager to join an award-winning global leader in executive aviation hospitality, where excellence, personalization, and seamless service define every guest interaction.

In this role, you will oversee the VIP Lounge operations, ensuring a world-class, highly personalized experience for high-profile clients.

As the on-site leader during shifts, you will drive service excellence, team coordination, and operational efficiency, while upholding the highest standards of luxury hospitality.

Key Responsibilities: Guest Experience: Oversee meet-and-greet operations, lounge assignments, and personalized service from arrival to departure

Team Leadership: Recruit, train, and develop staff to deliver 5-star service, conduct performance evaluations, and manage schedules

Operational Coordination: Supervise F&B;, Guest Experience, and Butler teams; ensure cleanliness, safety, and presentation standards

Service Recovery: Handle guest complaints with professionalism and empathy, ensuring prompt resolution and documentation

Compliance: Adhere to organizational policies, health and safety standards, and maintain required records

Lead the day-to-day operations of the VIP Lounge, ensuring exceptional service delivery in line with brand standards

Serve as the primary point of contact for VVIP guests,



managing requests, preferences, and feedback to create seamless, memorable experiences

Act as a hands-on leader, fostering a culture of anticipatory service, loyalty, and guest engagement
Key requirements: Education: Minimum High school diploma or official certification; valid driver’s license required

Experience: 5+ years in luxury hospitality, with 1+ year in a supervisory/managerial role; multilingual skills preferred

Preferred background as hotel Front Office Manager and/or F&B; Manager, VIP Lounge Manager, Private Members Club Manager

Languages: Fluent in English and Italian

Technical Skills: Intermediate IT proficiency MS Office, database management

Personal Attributes: Passion for hospitality, calm under pressure, detail-oriented, strong leadership and communication skills

Availability: Flexible to work shifts, weekends, and public holidays
Ideal Candidate:
A polished, professional leader with a guest-oriented attitude and a strong sense of accountability

Multitasking, organizational, and time management skills to thrive in a fast-paced, high-end environment

Committed to delivering WOW moments and capturing exceptional guest experiences
Job title: Front of House Manager – Luxury VIP Hospitality

Location: Milan Linate

Salary: € Competitive

Date: ASAPIf your profile matches the above requirements, please send your resume to

📌 Front of the House Manager - Luxury Hospitality (Italia)
🏢 Corecruitment
📍 Italia