Product Knowledge Managers are product experts on an Agicap product scope. Your goal is to make sure that the users are getting the most value from the product. The PKM levers three missions to reach this goal: support, knowledge, and project.As a product support, tackle any product & tech issues raised by the business teams that prevent our customers from using their full potential.As a product expert, provide top‐notch product training and documentation to the business teams so they can better leverage all the product capabilities.As a project manager, use your knowledge from the other missions to suggest and conduct impactful projects that will enable the users to get more value from the product.Your role is key in our organization as a pivot between customer success, sales and product / tech teams.RequirementsYou are graduated from a top engineering schoolYou are fluent in English + French or Italian is a bonusYou are customer,
problem and impact orientedYou have a first experience in a tech environmentYou demonstrate methodological rigorYou have a strong team spirit and have experience working with CS, sales, tech, PM, marketing teamsYou are an excellent communicator and are able to share your visionYou are ambitious and the startup mindset attracts youWhat we offerSalary package, depending on the localisation between (Lyon, Lisbon, Milano)Swile restaurant vouchers100% of public transport pay-backNew Modern office in LyonA key moment to join a fast‐growing scale‐upAn empowering entrepreneurial framework with lots of autonomyA daily challenge for managers and CEOs of society Mid‐MarketA sustained and passionate work atmosphere with a real team spirit to get Agicap off the ground internationallyAGICAP s'engage à offrir des opportunités égales à tous, nous cultivons un environnement de travail inclusif qui valorise la diversité!30000 - 42000 EUR a year#J-18808-Ljbffr
📌 Product Knowledge Manager (Global) H/F - €30.000 - €42.000 A Year (Milano)
🏢 Agicap
📍 Milano
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