Rockwell Automation in Artegna, Italy, seeks a Senior Hardware Customer Care Specialist to provide high-level technical support for industrial hardware platforms based on PC x86/x64 and ARM. You will manage post-sales customer requests, troubleshoot issues, and coordinate with cross-functional teams to resolve them.
Reporting to the HW Customer Care Manager, this role offers a hybrid schedule in Artegna and a path to improve service quality, document outcomes in tickets, and ensure customer
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