**Who we are**
For over 10 years, **ePackPro** has been the touch-sensitive solution enabling food service professionals to carry out their food hygiene and safety self-checks electronically. Today, ePackPro is one of the leading HACCP solutions for all foodservice professionals. Adopted by more than 18,000 restaurant and catering professionals in over 40 countries worldwide, ePackPro enables our customers to reconnect with their passion. ePackPro in a few figures:
200 employees 18,000 customers 27 million euros in sales by 2024 40 countries worldwide To join us is to become part of a collective driven by values:
**Adaptability**: accepting change and being agile in the face of every situation **Respect**: listening to opinions and recognizing contributions **Commitment and Responsibility**: deciding and acting on challenges, taking initiative and assuming responsibility for decisions
**The role**
We have opened our italian branch in Milan in 2024 and have encountered great enthusiasm from foodservice professionnals across Italy who have recognized ePackPro as a key solution to digitalize food safety procedures.



As the team leader of a team of Sales Development Representative you are a key contributor to our commercial success in Italy. The SDR team works closely with field sales to generate and qualify leads in order to book demos. As the team leader you role includes: - **Management of the team**:setting objectives and ensuring the team have the resources needed
- **Coaching and development**: sopt areas of improvement and set up plans for progress
- **Onboarding and ramp-up**: ensure new SDRs have a progressive skills development
- **Monitoring and reporting**: follow the KPI such as booked demos and CWD and implement appropriate solutions. **Preferred experience**
For this role we are looking for: - **Natural leadership** and capacity to bring a team together
- **Sales experience**, ideally in a SaaS industry or B2B environment
- Proficiency in the **use of a CRM**, ideally **Salesforce**: - **Fluent English** for communication with other European teams
- Knowledge of the HORECA sector would be a plus

📌 Sdr Team Leader (F/H) (Milano)
🏢 CHR Numérique
📍 Milano