**Job description**: Scope of the position: Develop, deliver, and maintain training initiatives that increase brand and product knowledge. The Trainer works closely with the Brand Manager, Retail Manager, Account Manager, and International Sales Trainer to develop a comprehensive training program dedicated to the Retail & Wholesale channels. MAIN ACTIVITIES: - Manage, organize, and monitor Training activities for Italy, for both the Retail and Wholesale channels, consistently demonstrating a proactive approach and strong team spirit. - Organize, develop, and conduct training seminars, webinars, and both in-store and off-site training sessions, ensuring consistency and alignment with brand strategies received from Headquarters regarding messages, content, and formats. - Coach and motivate the sales network, ensuring continuous collaboration and support in line with market needs. - Develop training tools and materials, constantly ensuring that training processes, tools, and materials are flawless and cutting-edge. - Provide all necessary support in managing local events, incentives, and presentation programs. - Train the Trainer - Organize training for Boutique Managers and Account Managers and deliver ongoing in-store training courses.



- Set up a training development and implementation plan outlining all action steps and resource requirements to meet brand sales objectives. - Promote and monitor the use of the e-learning system in Longines boutiques, also providing support for its development. - Organize, develop, and conduct training sessions dedicated to the Longines team.
**Profile**: Required professional skills: - Strong communication and public speaking skills, - Ability to facilitate group discussions, lead classroom learning sessions, seminars, and workshops. - Ability to motivate, inspire, and generate enthusiasm. - Action
- and results-oriented, with a focus on the customer. - Strong organizational and project management skills. - Ability to foster a culture of high standards and excellent quality - Effectiveness in managing relationships with clients and stakeholders. - Knowledge of the luxury watchmaking industry and understanding of mechanical watchmaking. - Proficiency in multiple languages (English and others). - Knowledge of modern online training channels and delivery systems (e-learning), with experience in creating online training tools.
**Languages**: English (fluent) French (preferred)

📌 Longines - Retail & Wholesale Trainer (Milano)
🏢 The Swatch Group
📍 Milano