**Assist Digital** is an international company providing end-to-end customer experience services to global brands. For more than 20 years we have been combining human and artificial intelligence to turn every contact into a valuable opportunity. People are the focus of our projects and our everyday life. We therefore create an open and collaborative work environment, where potential is brought out, where we share skills and experiences. We achieve excellence, sustainable and innovative goals together, leaving a positive impact in the territories we operate in. We are looking for a **Prompt Engineer** to join our Advanced AI team. **About the role** As part of the Assist Digital AI Factory you will have the opportunity to work on multiple projects, together with experienced AI & SW Architect, AI/Backend/Frontend Engineers, Product Owners and other stakeholders, to contribute to deliver AI powered projects. Your responsibilities: - Collaborate with the AI and delivery teams to identify areas for improvement and develop strategies to address these challenges.
- Monitor and analyze the performance of existing prompts, making necessary changes to optimize their effectiveness.
- Work closely with the AI and delivery teams to ensure that prompts are correctly integrated into our products and services.
- Follow the full life cycle of an AI project.
- Work with Agile and Dev/MLOps techniques and implementation approaches in the delivery. **Qualifications & skills**




- 2+ years of production experience working in software development or machine learning engineering.
- Knowledge of Generative AI and prompt engineering approaches.
- Knowledge of test strategies to evaluate and measure system performances.
- Proficiency in Python and Python data-science libraries.
- Knowledge in data analysis and cleaning.
- Understanding of data structures.
- Knowledge of code repository, IDE and versioning system (preferably GitLab).
- Knowledge of Agile methodologies and tools.
- Fluency in English (both verbal and written).
- Passion for AI, ML, data science, and ability to work flexibly within a team.
- Team player with strong communication skills. **Nice to have**: - Knowledge of RAG systems.
- Knowledge of NLP and Computational Linguistics.
- Knowledge of AWS or at least one other cloud provider (i.e. Azure, Google Cloud). **Our offer**
- Hybrid Smart Working
- A growth path aimed at improving your professionalism
- Buoni pasto and Corporate welfare
- Flexible working hours
- Access to our corporate conventions
- Internal and external training programs with the possibility to achieve professional certifications according to the role (UX PM 1-2-3, Scrum Master, ) **Location**: Rome, Naples or Lecce Assist Digital in 2017 and 2021 obtained certification as Great Place to Work in Italy. CustomerIntimacyAtScale JOIN US! The company Assist Digital spa is the data controller of personal data.

📌 Conversation & Prompt Engineer (Roma)
🏢 Assist Digital
📍 Roma