27 ago
|
O'Two Hotels
|
Montà
27 ago
O'Two Hotels
Montà
ppCareers | Front Office /p pFull Time /p pNight Manager /p pPurpose of Position /p pO'Two Hotels is seeking a responsible and composed Night Manager to lead overnight operations across Terra by O'Two and Mar by O'Two.
This role carries the keys to the quiet hours: guest care, safety, service recovery, handovers, emergency response and operational control while the broader leadership team is off-site.
/p h3Key responsibilities /h3 ul liLead the overnight operation and act as manager on duty during night shifts.
/li liOversee late arrivals, early departures, guest requests, complaints, incidents and service recovery.
/li liSupport night audit procedures, revenue checks, handovers and system accuracy.
/li liCoordinate with Security, Housekeeping, Room Service, Maintenance and Front Office during overnight hours.
/li liEnsure guest safety, hotel security, emergency procedures and quiet-hour standards are maintained.
/li liConduct property walks and identify presentation, maintenance, security or operational concerns.
/li liPrepare clear morning handovers for management and relevant departments.
/li liCoach and support overnight team members to deliver professional service with confidence.
/li /ul h3Required Qualifications /h3 ul liMinimum 3 years' front office or night management experience, including manager-on-duty responsibility.
/li liMust currently hold a similar role within a 4-star luxury or 5-star luxury hotel environment.
/li liProtel PMS experience is essential.
/li liStrong night audit, cashiering,
guest recovery and emergency response experience.
/li liAble to work night shifts, weekends and public holidays.
/li liMust be eligible to work in South Africa.
/li /ul h3Preferred /h3 ul liExperience in an international or internationally branded hotel environment will be highly advantageous.
/li liFirst aid, fire-life-safety or hotel pre-opening experience will be advantageous.
/li /ul h3Key Competencies Skills /h3 ul liCalm, mature and decisive during overnight operations.
/li liStrong sense of ownership and accountability.
/li liExcellent handover, reporting and follow-up discipline.
/li liGuest-focused with good recovery instincts.
/li liAble to protect standards when fewer leaders are present.
/li /ul h3What We Offer /h3 ul liThe opportunity to be part of O'Two Hotels as we grow into two distinct worlds: Terra by O'Two and Mar by O'Two.
/li liA professional luxury hospitality environment where human touch, uncompromising detail and collective success matter.
/li liExposure to hotel pre-opening activity, operational growth and cross-department collaboration where relevant.
/li liOngoing learning, development and career growth.
/li liA culture built around our team promise: Transform.
Grow.
Thrive with Pride.
/li /ul pClosing date: 31 July **** /p pO'Two Hotel is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
/p /p #J-*****-Ljbffr
📌 Night Manager (Montà)
🏢 O'Two Hotels
📍 Montà