ppArsenale is a multi-brand Group capable of providing a comprehensive service to the largest and most renowned luxury global market operators who wish to expand in Italy. Founded and supported by internationally renowned entrepreneurs and investors, Arsenale aims at creating the leading luxury hospitality group in Italy. To pursue that ambition, the Group launched an impressive investments plan to boost tourism and made-in-Italy through the acquisition, re-development and enhancement of iconic hotels and hospitality solutions in the most beautiful locations of the country. /ppAmong its strategic partnerships, Arsenale collaborates with Orient Express in the development and management of exceptional hospitality experiences, combining timeless heritage, refined service, and contemporary luxury standards. Through this collaboration, the Group contributes to the revival and expansion of the iconic Orient Express brand within Italy's luxury hospitality landscape. /ph3What We Are Looking For /h3pReporting to the CEO/Board, and coordinating closely with the GM Hotels and GM Trains, the HR Director – Hospitality will define and lead the Group-level HR strategy for the entire luxury Hospitality division, spanning both hotel properties and premium rail operations. /ppThe role carries full strategic and operational responsibility for the HR function, overseeing an HR team structured across multiple locations and business units, and will act as the primary point of reference on all people-related matters, attracting, developing and retaining talent, building a distinctive company culture consistent with the brand's luxury positioning, and aligning HR policies with strategic business objectives. /ph3Key Activities /h3ulliDefine the Group HR strategy for the entire Hospitality division (hotels and trains), aligned with business objectives and the luxury positioning /liliLead, develop and mentor the HR team (HR Business Partners, Talent Culture Manager, Recruiting, LD, CB), ensuring consistency of approach across business units /liliSit on the Executive Committee as the primary point of reference on all people-related matters /li /ulh3Talent Acquisition Employer Branding:



/h3ulliDefine the employer branding strategy to position the company as an employer of choice in the luxury hospitality segment /liliOversee talent acquisition for corporate profiles, hôtellerie roles (front/back of house, FB, guest relations) and onboard/train personnel, including senior and highly specialised profiles /liliDevelop dedicated talent pipelines for the luxury sector (hospitality schools, management programmes, international partnerships) /li /ulh3Culture, Employee Experience Engagement: /h3ulliBuild and safeguard a distinctive company culture, consistent with brand values and the standard of service excellence demanded by luxury clientele /liliDesign and monitor employee experience and engagement programmes, with particular focus on guest-facing personnel /liliLead Diversity, Equity Inclusion initiatives and organisational well-being programmes across multiple sites /li /ulh3Learning Development: /h3ulliDefine the Group's learning and development architecture, including luxury service excellence pathways, leadership development and technical certification programmes /liliDevelop career paths and cross-business growth opportunities (mobility between hotels and trains) /liliOversee partnerships with training providers and leading hospitality institutes, nationally and internationally /li /ulh3Performance Management Compensation: /h3ulliDefine and govern the annual HR cycle: MBOs, performance evaluation, salary review and total reward systems across the division /liliDefine competitive compensation benefits policies consistent with luxury industry standards /liliOversee succession planning processes for key corporate and operational roles /li /ulh3HR Analytics, Governance Compliance: /h3ulliDefine strategic HR KPIs and provide periodic reporting to the CEO and Board /liliEnsure full compliance with Italian labour law, the CCNL Turismo and applicable sector regulations /liliStructure Group-wide policies, procedures and internal regulations,



ensuring consistent application across hotels and trains /liliManage industrial relations and engagement with trade union representatives at Group level /li /ulh3Assessment Organisational Development: /h3ulliOversee the use of psychometric and assessment tools (e.g. SHL) for selection, development and potential evaluation /liliLead the design of Assessment Centres and Development Centres for key roles and talent pipeline programmes /liliLead organisational design and change management processes linked to the Group's growth /li /ulh3Qualifications /h3ulliBachelor's or Master's degree in Human Resources, Organisational Psychology, Law, Economics or a related field; a Master's or certification in HR Strategy/Executive HR is a plus /lili12+ years of HR experience with progressive responsibility, including at least 4-5 years in HR leadership/director roles /liliSolid experience in the luxury hospitality sector (5-star/luxury hotels, luxury trains, cruise lines or comparable high-end service industries) /liliProven experience managing the full employee lifecycle across multi-site, multi-business organisations /liliExperience in complex industrial relations, with strong command of the CCNL Turismo /liliIn-depth knowledge of Italian labour law and the CCNL Turismo /liliSolid experience with HRIS systems and HR Analytics tools; proficiency in Microsoft Office /liliAdvanced expertise in executive recruiting, LD, performance management, compensation benefits and employer branding /liliAuthoritative leadership, excellent communication, negotiation and stakeholder management skills at Board and union level /liliStrategic vision combined with strong operational execution capability /liliFluent Italian and English (C1/C2); a third language (French, German or another European language) is a plus /li /ulh3What We Offer /h3ulliAnnual gross bsalary ranging /b from €80.000 to €90.000; /liliSupplementary bhealth insurance; /b /liliA culture that values bdiversity, equity, /b and binclusion. /b /li /ulpOur company is committed to diversity and inclusion. We encourage applications from all qualified individuals, regardless of gender, age, nationality, or background. By applying, you consent to the processing of your personal data in accordance with GDPR (EU Regulation 2016/679) and applicable national laws. /p /p #J-18808-Ljbffr

📌 HR Director - Hospitality (Roma)
🏢 Arsenale Group
📍 Roma