We are looking for a candidate for the position of Quality Assurance Specialist

Your tasks

- Manage operational support for customer and internal complaint handling, from case opening through monitoring corrective actions to closure
- Collect and process quality data (complaints, scrap, non-conformities) and prepare periodic reports and KPIs
- Daily interface (in English) with the headquarter and provide technical support for in-depth analysis related to non-conformities
- Support continuous improvement of quality processes by identifying recurring trends in complaints and non-conformities
- Support the definition and update of quality procedures and standards in line with the headquarter's guidelines

Your profile

- Technical diploma with solid experience in the role or degree in Engineering (mechanical, management or related field)
- 2-4 years of experience in Quality Assurance / Quality Control
- Knowledge of the main quality techniques (5 Whys, Ishikawa, 8D, SPC, MSA, process monitoring)
- Fluent knowledge of Italian
- Good knowledge of English
- Good knowledge of Office for analysis and reporting
- Analytical skills, problem solving and good communication

📌 Quality Assurance Specialist (San Giuliano Milanese)
🏢 Cedaspe
📍 San Giuliano Milanese