Work Location: Remote position (must be based in Greece)

Relocation: Required – paid relocation package provided Contract Type: Full-time

Languages Required: Italian (fluent or native), English (intermediate level)

Position Summary

Our client is hiring Italian-speaking Customer Service Agents for a remote support role. This is an entry-level position that requires relocation to Greece , from where the role will be performed remotely in line with operational requirements.

Key Responsibilities

- Handle customer inquiries in Italian via phone, email, and online channels
- Provide accurate information related to products or services
- Resolve issues following established procedures and service guidelines
- Log customer interactions and outcomes in internal systems
- Meet quality standards and productivity objectives
- Escalate cases when resolution cannot be achieved at first level





Candidate Profile
- Fluent written and spoken Italian
- Working knowledge of English (level B2)
- Previous experience not required; full training provided
- Comfortable using computers and internal tools
- Clear communication and problem-solving skills
- Ability to work independently in a remote environment
- Willingness to relocate and reside in Greece

Employment Offer
- Full-time employment contract
- Paid training
- Remote work arrangement from Greece
- Paid relocation package
- Employment benefits in accordance with local legislation

Equal Opportunity Statement All applications will be evaluated based on qualifications and role requirements, without discrimination of any kind.

📌 Italian Customer Service Agent – Entry Level (Italia)
🏢 RDN Cons
📍 Italia