Join an international Customer Support team in Athens and provide professional support to Dutch-speaking customers in a multicultural environment. This is an excellent opportunity for Dutch speakers already living in Greece or candidates looking to relocate to Athens, Greece.

About The Dutch Customer Service Role

As a Dutch Speaking Customer Service Representative, you will assist Dutch-speaking customers by phone, email and other digital communication channels. You will answer customer questions, resolve issues and ensure a high-quality customer experience.

You will work in an international Customer Service / Customer Support environment, using your Dutch language skills every day while communicating in English with your colleagues and internal teams.

Key Responsibilities

- Provide customer support in Dutch via phone, email and other communication channels.
- Respond to customer questions, requests and complaints professionally and efficiently.
- Resolve customer issues and escalate complex cases when required.
- Maintain accurate records of customer interactions in internal systems and CRM tools.
- Follow customer service procedures and quality standards.
- Meet individual and team customer service KPIs.
- Deliver a positive customer experience in every interaction.
- Work effectively with an international and multicultural team.

Requirements

- Fluent or native Dutch (C1/C2).
- Good English communication skills.
- Previous experience in Customer Service, Customer Support, Call Center, Contact Center, Technical Support, Hospitality or Retail is an advantage.
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal skills.




- Customer-oriented and empathetic approach.
- Comfortable working in a multichannel customer support environment.
- Ability to work rotating shifts, including weekends.
- Willingness to relocate to Athens, Greece, if currently living abroad.

Salary & Benefits
- €1,500 gross per month
- 14 salaries per year
- Full-time employment
- International and multicultural working environment
- Career development opportunities
- Professional training and onboarding

Relocation Package – Move to Greece Candidates relocating from abroad will receive:
- 3 weeks of hotel accommodation close to the workplace
- Up to €300 gross flight reimbursement with the first salary payment
- Assistance with employment documentation and administrative procedures
- Accommodation support during the training period may be available for candidates who are not currently based in Athens

Working Hours
- Full-time, 40 hours per week
- Monday to Sunday
- Rotational shifts between 08:00 and 00:00
- Weekend work may be required according to the shift schedule

Candidates relocating from abroad must be available in Athens at least 7 days before their start date to complete the required hiring and onboarding procedures. Why Work in Athens?

Live and work in Greece while building an international career in Dutch-speaking Customer Service. Athens offers an international environment, Mediterranean lifestyle and access to a growing multilingual customer support and BPO market.

Whether you are a Dutch-speaking professional already living in Greece or looking for a Dutch job abroad, this could be your next career move.

Apply now for this Dutch Speaking Customer Service Representative position in Athens, Greece!

📌 Dutch Speaking Customer Service Rep–Onsite in Greece | Relocation Support (Milano)
🏢 WW Talents
📍 Milano