Follows up solution implementation and ensure consistency between initial requirement and final delivery;

Lead and execute test phases for internal functional test and customer validation;

Define and maintain solution design, traceability, and change requests coordinating software factory, operations, and IT;

Support operations in process discussion and understanding;

Act as the primary point of contact between the software factory and business operations, mediating priorities and decisions;

Deliver WMS solutions from requirements gathering through functional, integration, and acceptance testing—up to cut-over, go-live, and hypercare;

Reports bugs, support in identifying problems and provide resolutions using root cause analysis;

Interacts with operations engineer and process owners to help refine business specifications for new functionalities and process improvement;

Monitors progresses and reporting according to KPI's identified;

Communicates and exchange with the customer and internal stakeholders.

Degree in Information Systems,



Computer Science or Engineering is preferred;

Proven experience in the supply chain and logistics industry;

Hands‐on WMS experience, Blue Yonder knowledge is a plus;

3-5 years in software delivery/solution implementation;

Quickly learn and achieve proficiency in new software applications and technologies as needed;

Strong attitude for understanding and analysing large amounts of data from multiple sources;

Present organized and thorough information and data appropriate for intended audience;

Provide timely and professional support to all internal/external customers and vendors;

Capable of planning own and others workload in dynamic environments with shifting priorities;

SQL knowledge is mandatory while experience with Jira, Confluence and Xray is a plus;

Fluent in Italian and English; any additional European language is a plus (ideally French).

Dynamic organization in which development and own input is key;

Working

📌 Senior Solution Delivery Specialist (Trezzo sull'Adda)
🏢 GXO Logistics
📍 Trezzo sull'Adda