Job Opportunity: Field IT Support Technician at AVASO Technology

Experience: 2+ years

Company Overview: AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands‑on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.

Position Overview: We are seeking an experienced Field IT Support Technician to join our team in Location: Vitulazio, Italy. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer‑focused approach.

Key Responsibilities
- Provide onsite and remote desktop support for users, ensuring issues are resolved quickly and efficiently
- Troubleshoot and resolve hardware, software, and network-related issues.
- Install, configure, and maintain desktop systems, laptops,



and peripherals.
- Ensure the deployment of operating systems, updates, and software packages.
- Work with the IT team to resolve and elevate issues as needed.
- Perform routine system audits and ensure systems are up-to-date and secure.
- Provide end-user training and technical documentation where necessary.
- Collaborate with team members and manage support tickets for various internal stakeholders.

Required Skills & Qualifications
- 2+ years of experience in Desktop Support or similar roles.
- Strong experience with Windows OS, Mac OS, and Linux environments.
- Experience with Active Directory for user management, group policies, and security.
- Proficient with remote desktop tools and troubleshooting techniques.
- Experience with networking protocols (TCP/IP, DNS, DHCP).
- Strong knowledge of MS Office Suite and other productivity software.
- Expertise in hardware diagnostics, repair, and r

📌 Information Technology Support Specialist (Vitulazio)
🏢 AVASO Technology Solutions
📍 Vitulazio