Summary
Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation. Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.
As maitre, you will define and lead the state-of-the-art service delivery we want our clients at Gucci Osteria da Massimo Bottura to experience.
Job Description
Key Accountabilities
Coordinate and manage the “Gucci Osteria da Massimo Bottura” restaurant, responsible in collaboration with the Restaurant Manager
Define, supervise, and ensure a state-of-the-art service delivery
Greeting and escorting guests with a professional and positive attitude
Oversea the flow of guests within the restaurant
Take care of the administrative work involved
Supervision and responsibility for mise en place proper preparation in collaboration with the Restaurant Manager
Manage eventual clients’ complaints exceeding their expectations
Oversea and pro-actively deal with guest queries and complaints
Advising guests on menus & beverage choice
Job Requirements
Solid and significant experience in the hospitality and tourism industry as Maitre
Previous experience in luxury contexts will be prioritized.
Excellent command of English and Italian, both written and spoken. Additional language command will be prioritized.
Professional grooming and appearance.
Excellent interpersonal and organizational skills
Client-oriented approach and solutions-oriented attitude
Passion, professionalism, and discretion
Working time flexibility
Proven track of people-management skills
Gross Annual Salary: from 33000 € to 35000 €
NCBA (National Collective Bargaining Agreement): Impiegato 2° Livello - CCNL per i dipendenti da aziende dei settori pubblici esercizi, ristorazio
📌 GUCCI OSTERIA Maitre (Firenze)
🏢 Gucci
📍 Firenze