Noi di Kedrion crediamo che l'innovazione e la cura debbano andare di pari passo. La nostra missione è migliorare la vita attraverso il nostro lavoro nel campo delle malattie rare e ultra-rare.
In qualità di leader globale con un team appassionato di 5.700 dipendenti, raccogliamo e frazioniamo il plasma per produrre e distribuire 38 farmaci vitali in tutto il mondo, affermandoci come il quinto più notevole attore nel settore dei prodotti plasmaderivati.

Descrizione del ruolo

Execute regular customer service and logistics activities, from order taking, to order processing, international shipping, billing and monitoring of after-sales steps, to ensure customer service operations are performed accurately and timely

Cosa farai

Receive and process sales orders from commercial customers, taking care of all process steps and ensuring the quality of data and information provided
Collect, process, and assemble the necessary documentation for foreign shipments, ensuring compliance with regulations and international standards
Maintain communication with customers,



providing all the information necessary for the reception of shipments and dealing with requests and complaints
Monitor the solvency of customers, tracking invoice payments, timeliness, credit lines and exposure, informing the direct supervisor in case of risk of insolvency

Requisiti e competenze richieste

University Degree
Proficiency in English and German (written and spoken)
Experience in Customer Service and/or Logistics preferred
Knowledge SAP is a plus

Tipologia Contrattuale

CCNL: Industria Chimica
Fixed-term contract for maternity leave cover

Compensation & benefits

The minimum annual gross salary for this role is € 31.510.

The overall compensation package will also include the additional elements provided for under the applied collective bargaining agreement and any relevant company-level agreements.
Any variable compensation components and benefits, in line with company policies, will be communicate

📌 Temporary International Customer Service Technician (Barga)
🏢 Kedrion Biopharma
📍 Barga