At Mirror, we are looking for an Account Manager who will manage relationships with clients in the projects they will be responsible for. You will be the client’s main point of reference, ensuring that the delivered output matches quality standards, shared deadlines and project specifications.
You will plan activities along with other internal stakeholders, and lead the project anticipating any possible issues. You will monitor the budget and the timely delivery of the project.

You will nurture the relationship with the client, developing a trustful partnership in a proactive manner, analyzing the client’s needs to design new project proposals while coordinating the different stakeholders in the process.
It is a demanding but very rewarding role. The successful outcome of a project and the relationship with a client depends on your ability to anticipate their needs, translate their desires into tangible goals, and seize opportunities for new proposals.

You will:

Manage the relationship with clients
Collect briefs and report them internally




Ensure that the output matches the client’s brief
Have a proactive approach to resolving critical issues
Anticipate the needs and difficulties of a project
Create and update project documentation (gantt, excel)
Organize the work of the team through task management/time tracking tools
Monitor the team effort, deadlines, and budget
Coordinate with the PMO for resource allocation
Create and cultivate the relationship with the client
Manage the team, removing blockers and providing suggestions, advice, support, and feedback to achieve goals
Relate to all management figures by deepening plans and strategies.

The profile we are looking for should have:

4+ years of experience in the role
Bachelor’s or Master’s degree
Experience in a dynamic, creative, deadline-driven environment
Ability to work on multiple projects simultaneously
Customer-oriented approach
Ability to work autonomously
Experience in supervising and leading a team
Exc

📌 ACCOUNT MANAGER (Firenze)
🏢 Mirror
📍 Firenze