Hoya Lens Italia is looking for a Product Specialist to support customers in the use of instruments, systems, and software applications dedicated to the optical industry. The successful candidate will join the New Media Team and serve as a key point of contact for training, technical consulting, and operational support activities, contributing to the delivery of excellent customer service and customer satisfaction.
Manage the technical and commercial aspects of HOYA and Seiko branded instruments.
Manage the commercial activities related to instruments from other brands.
Oversee the entire product lifecycle at customer sites, from new product launches and customer presentations to installation, training, and after-sales support.
Deliver training sessions and on-site coaching to customers throughout Italy on the use of company instruments and software applications (approximately 40% of working time).
Provide remote technical support and after-sales assistance.
Handle administrative activities related to instrumentation, including warehouse management, delivery notes,
and order processing.
Collaborate cross-functionally with internal teams to ensure an excellent customer experience.
Degree in Optics and Optometry.
Excellent command of both Italian and English.
Previous experience, even if limited, in training, technical support, or customer consulting is considered a plus.
Availability to work on weekends when required.
Garbagnate Milanese (MI), Italy, with frequent travel to customer sites throughout the country.
Base salary 27-37k + variable + benefits
About Us HOYA Group : Founded in 1941 in Tokyo, Japan, HOYA Corporation is a global technology and med-tech company and a leading supplier of innovative high-tech and medical products. HOYA’s divisions and business units research and develop products utilized in the healthcare and information technology fields. HOYA’s divisions and business units research and develop products utilized in the healthcare and information
📌 New Media Team Specialist (Italia)
🏢 Altro
📍 Italia