AM Automatic Machines is looking for a Technical Support Employee to strengthen our assistance team.
Responsibilities: Provide remote support to field technicians for fault resolution
Assist in configuration changes and explain product functionalities
Analyze technical issues remotely
Open service tickets to report malfunctions
Requirements: Experience : At least 5 years in a similar role (technical support and maintenance)
Skills: Basic knowledge of electronics and IT
Strong planning skills and ability to work toward objectives
High learning aptitude
Preferred: basic knowledge of data networks
Soft Skills: Goal-oriented and flexible
Excellent communication and interpersonal skills
Problem-solving and proactive attitude
What we offer: Initial training on our products
Salary (RAL) based on experience, Metalworking National Contract (CCNL Metalmeccanico)
Location: Brescia or nearby province
Working Hours: Full-time
Monday to Friday
Contract Type: Company cafeteria
Additional Compensation: Performance premio
Overtime pay
Thirteenth-month salary
Experience: Technical Support Employee: 3 years (preferred)
J-18808-Ljbffr
Mostra le tue capacità professionali all'azienda, compila il form e lascia un tocco personale nella lettera di presentazione, aiuterà il recruiter nella scelta del candidato.