Job Title: Night Manager
The Night Manager is responsible for overseeing front desk operations during overnight hours, ensuring accurate financial reconciliation, and providing exceptional guest service.
This role plays a key part in maintaining hotel security, handling emergencies, and preparing daily reports to ensure a smooth transition to the morning team.
JOB OVERVIEW/RESPONSIBILITIES
Front Desk & Guest Services
Greet guests and handle late-night check?ins and early?morning check?outs
Respond to guest inquiries, complaints, and service requests during overnight hours
Provide professional assistance in emergency situations, including medical incidents and facility alarms
Night Audit & Financial Reconciliation
Review daily transactions and reconcile guest accounts with accuracy
Post room charges, taxes, and additional fees correctly to PMS
Verify all front desk transactions and ensure accurate system postings
Reporting & Handover
Prepare daily audit and financial reports
Ensure a clear and accurate handover to the morning shift team
Security & Property Monitoring
Monitor hotel security systems and conduct overnight safety checks
Maintain a safe and secure environment for guests and staff
Operations Support
Support overall front desk operations during night shifts
Ensure smooth hotel operations throughout the overnight period
Training and support will be provided to help you succeed in the role.
REQUIREMENTS: Must
Experience
Ability to work independently during overnight shifts




Experience working in a customer?facing role during late-night or early-morning hours
Education & Qualification
Valid working visa in Japan
Valid Driver's License (Japanese, international, or foreign driver's license with an official Japanese Translation)
Skills
Strong attention to detail and accuracy in financial and operational tasks
Ability to manage time efficiently and prioritize tasks during overnight hours
Basic computer skills and confidence using hotel systems
Language Skills
Business level or above in English
Competencies
Ability to remain calm and professional under pressure
Strong sense of responsibility when working during overnight hours
Flexibility to work overnight shifts, including weekends and holidays
Friendly, polite, and professional attitude toward guests and colleagues
REQUIREMENTS: Preferred
Experience
Previous experience in night audit, front desk operations, or hotel finance
Experience using a Property Management System (PMS)
Education & Qualification
AED certification or first aid training
Background in hospitality, accounting, or finance?related education
Skills
Ability to identify inefficiencies and suggest process improvements
Strong problem?solving skills in fast?paced or unexpected situations




Language Skills
Conversational level or above in Japanese
Competencies
High energy and focus during night shifts
Proactive mindset with a strong sense of ownership
Willingness to work 5 days per week, with occasional 6th day shifts (with additional pay)
EMPLOYMENT TERMS AND CONDITION
Contract Period & Renewal
Contract Period: 11/2/2026 - 3/30/2027
Contract renewal: Applicable
Reason of Renewal:
Employee's work performance and attitude.
Company's business demands.
Duty, Work Location & Scope of Changes
Duty: may be changed as determined by the company
Initial Work Location: one of the company's properties in Niseko Area, Hokkaido
Scope of changes: company properties in Niseko Area, Rusutsu or Furano.
Training may be conducted at other location.
Employees may be required to work at different properties based on operational needs.
The initial assignment will be determined by the company.
Commuting & Workplace policy
Private Vehicle Commuting: Not permitted
Measures to prevent passive smoking: indoor smoking prohibited
Working hours, Days off & Overtime
Working hours / Shift schedule: Up to 8 hours between 22:00 to 07:00
Days off: two days off per week (based on shift schedule)
Overtime: Yes
Monthly Average Overtime Hours: 10 hours per month
36-Article Agreement (overtime): Applicable (Due to seasonal factors and a high concentration of orders from general customers, periods of increased workload are expected)
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📌 Night Manager... (Venezia)
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📍 Venezia