ppSulzer is a leading engineering company with a proud heritage of innovation.
Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
/ph3About the role /h3h3Job Summary /h3pThe Lead (Field) Service Technician is responsible for installing, configuring, calibrating, and repairing technical products and systems at customer field locations.
This role performs a variety of maintenance and technical support tasks and may provide onsite training to customer support personnel.
This job profile is intended for experienced support-level staff that generally works autonomously and only requires closer supervision in non-routine situations.
/ph3Job Title /h3pFIELD SERVICE SUPERVISOR /ppArea/Department Services Division /ph3Required Education /h3pHigher Vocational Training in Mechatronics, Industrial Master Technician, a Mechanical Engineering degree (or any engineering discipline with a mechanical specialization), or an equivalent qualification, with solid knowledge and practical experience in rotating equipment, preferably centrifugal pumps, or alternatively steam turbines and centrifugal compressors.
/ph3Specific Knowledge /h3ulliMinimum of 2 years of professional experience in the supervision of commissioning activities and field service support for rotating equipment, in Italy, Spain, Portugal and worldwide.
/liliNative Italian speaker, with excellent verbal communication skills.
/liliHigh level of spoken and written English (mandatory) and Spanish (valuable).
/liliMicrosoft 365 package /liliHigh Knowledge of Occupational Risk Prevention /li /ulh3Reporting Line /h3pServices, Field Service Manager /ppDirect Reports: 0 /ph3Purpose of the Position /h3pProvide expert field service, technical support, and supervision for the installation, commissioning, inspection, maintenance, and repair of rotating equipment, with a primary focus on centrifugal pumps.
The role ensures the reliable and efficient operation of customer assets by delivering high-quality technical services both at customer sites as well as at the company's Service Centers in Italy and Spain.
The successful candidate will act as a technical representative of the company, contributing to customer satisfaction, equipment reliability, and business growth through professional field service and engineering expertise.




/ph3Description of Specific Functions /h3ulliPerform the installation, commissioning, and start-up of new centrifugal pumps and related rotating equipment at customer sites across Italy, Spain, Portugal, and worldwide, ensuring compliance with Sulzer standards, customer specifications, and industry best practices.
/liliExecute all activities associated with equipment installation and commissioning, including mechanical erection and assembly, foundation and baseplate verification, levelling, laser shaft alignment, pre-startup inspections, operational testing, performance verification, troubleshooting, and collection of operational and performance data.
/liliCarry out inspection, maintenance, troubleshooting, overhaul, and repair activities on rotating equipment at customer facilities as well as at Sulzer Service Centers in Italy, Spain, and, when required, other Sulzer service locations worldwide.
/liliUtilize specialized diagnostic and maintenance tools and equipment, including laser alignment systems, vibration analysis instruments, precision measuring devices, and a wide range of mechanical and hydraulic hand tools, to ensure safe and accurate execution of field and workshop activities.
/liliPrepare comprehensive field service documentation, including daily and monthly service reports, commissioning records, inspection findings, technical recommendations, and corrective action plans, providing clear and timely communication to customers and internal stakeholders.
/liliProvide technical support and on-site expertise during commissioning, troubleshooting, maintenance, and repair activities, serving as Sulzer's technical representative and ensuring the highest levels of customer satisfaction and operational reliability.
/liliProactively identify and communicate opportunities to improve equipment reliability, performance and maintainability /liliProvide technical guidance and direction for repair,



inspection and overhaul activities within Service Centers /liliMaintain full flexibility and availability for extensive domestic and international travel, with approximately 80% of working time spent at customer sites and 20% at Sulzer Service Centers or workshop facilities.
/liliDemonstrate the willingness and ability to work on customer sites or project locations for extended periods when required, supporting critical installations, outages, commissioning projects, and maintenance interventions.
/liliAdhere to all applicable Health, Safety, Environment, and Quality (HSEQ) standards, promoting a strong safety culture and ensuring that all work is performed in accordance with Sulzer policies and customer requirements.
/li /ulh3Competencies /h3ulliStrong organization and discipline in daily work /liliEnthusiastic, rigorous, and collaborative person /liliProactive mindset and continuous improvement orientation /liliAbility to identify technical improvement opportunities /liliPlanning and anticipation of potential issues /liliConsultative approach to field service / workshop activities /liliStrong communication skills and ease in dealing with customers and staff from different departments /li /ulpResponsibility at work and high self-demand /ph3Technical Resources IT Tools /h3ulliTypical hardware of a laptop: monitor, CPU, keyboard, mouse /liliMobile phone /li /ulh3What we offer you /h3ulliMeal Vouchers - Flexwork Policy /li /ulpSulzer is an equal opportunity employer.
We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer **** in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
/ppSulzer is a leading engineering company with a proud heritage of innovation.
By supporting water and energy security, enabling the energy transition and driving the use of circular technologies, we help our customers build a better world.
/ppWith more than 13'000 employees and 160 world-class production facilities and service centers across the globe, we are a globally diverse team.
We value the uniqueness of all our colleagues, and we appreciate the contributions that each of us makes to the company's success.
/ppWe prioritize your health and safety and are committed to offering a work environment in which you can thrive.
/p /p #J-*****-Ljbffr

📌 Lead (Field) Service Technician (Casalecchio di Reno)
🏢 E717 Sulzer Italy
📍 Casalecchio di Reno