YOUR MISSION:

You will become a Brand Ambassador of Buccellati Maison in the Boutique as well as at external events, and you will be responsible for delivering a unique client experience by sharing memorable inspiring moments. You will foster trusted relationships with clients all along the journey with the Maison.

You will contribute in developing a deep understanding and knowledge of the Maison to convey its brand DNA, recognizable craftmanship and innovation in all its creations.

You will be part of a team, transmitting and sharing knowledge with the other team members, actively participating in the day-to-day boutique life.

HOW WILL YOU MAKE AN IMPACT?

1. Sales performance & customer service:
- Contribute to the boutique achieving its sales targets;
- Assist clients with Customer Service needs maintaining the brands high standards;
- Cultivate strong client relationships, delivering outstanding client service and treatment; providing a friendly environment which includes greeting and acknowledging every customer,



maintaining outstanding standards and solid product knowledge;
- Adapt approach according to the client needs and motivations;
- Assist and support after sales clients in accordance with Maison values; provide recommendations that will provide an exceptional client experience;

2. Stock management and merchandising:
- Provide feedback in processing and replenishing merchandise; participate in receiving and monitoring floor stock;
- Actively participate in the visual merchandising of the Boutique implementing required guidelines. Assist in floor moves, merchandising, display maintenance, and store housekeeping, including cleaning the products and displays;
- Assist in the inventory process, including but not limited to stock counting and special projects as needed;
- Assist in completing prices changes within the Boutique when required;

3. Boutique operations and cash management:
- Accurately and efficiently complete all sales transactions and main

📌 Sales Associate (Tivoli)
🏢 Richemont Iberia
📍 Tivoli