Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele.

Our vision is to promote our welcoming,genuineand passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders.
Our aim is to get the best out of each individual and being recognized as an employer of choice among the most exclusive hotels in the world.

ROOM ATTENDANT

Mandarin Oriental, Lago di Como’sRoom Attendantis in chargeofmaking uptheguestrooms andaccounts for their cleanliness and tidiness during the guests’ stayand before their arrival.

Duties andresponsibilities:
- Ensure cleanliness standardsaremaintainedin all guestroomson a daily basis
- Inspect all guestroom’sfresh linens for cleanliness and substandard appearance
- Efficiently turndown bed to meet appearance standard as demonstrated
- Arrange all clothing items in occupied guestroomsmaking sure that theyare folded or hung neatly according to standard as demonstrated




- Set up turndown tray with water as well as other turndown amenities as demonstrated
- Turn on stereo/television toappropriatewelcomestandard
- Turn onappropriate lightingif guest is not present during service
- Ensure guest has the correct amount of valet/dry cleaning/shoeshine bags/slips
- Replace guest amenities when appropriate
- Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
- Vacuumguestroom’scarpet furniture and baseboards according to standard during the service
- Empty waste baskets
- Recognize and report all missing, damaged orsubstandardfurniture,fixturesand equipment
- Ensure that all electronic devices (television, stereo, telephones) are working properly
- Evaluate work assignment and prioritizeworkloadaccording to guest requests
- Ensure all guestrooms assigned are completed with correct status marked a

📌 Room Attendant (Lombardia)
🏢 Mandarin Oriental Hotel Group
📍 Lombardia