ppIt's fun to work in a company where people truly BELIEVE in what they're doing! /ppWe're committed to bringing passion and customer focus to the business. /ppPeter Millar was founded in 2001 with a single cashmere sweater offered in 24 colors. Based in Raleigh and Durham, North Carolina, the American lifestyle brand has grown to include luxury performance sportswear, seasonal resort and country club apparel, sophisticated classics, casually refined tailored clothing and sartorial accessories. /ppWe strive to capture timeless style upgraded with signature innovations, in designs that are in tune with modern life. We embrace working hard, being kind and doing right by our customers, aiming to set a higher standard for the apparel industry. /ppThe Retail Store Manager is the curator of the in-store client experience and the leader who sets the standard for hospitality, styling excellence, and operational precision. This role is responsible for inspiring and developing a high-performing team, cultivating a loyal client base, and ensuring the store reflects the elevated values and aesthetics of the brand. Through thoughtful leadership, strategic sales planning, and a deep commitment to luxury service, the Store Manager drives both client satisfaction and overall business success. /ppThe anticipated opening for the Naples boutique is November 2026 /ph3ESSENTIAL FUNCTIONS : /h3ulliLeadership Team DevelopmentulliLead, inspire, and mentor a team of retail professionals to deliver an exceptional luxury client experience. /liliRecruit, onboard, train, and develop talent while fostering a culture of hospitality, professionalism and performance. /liliUse data driven business insights to provide consistent coaching, feedback, and performance management to elevate individual and team results. /liliConduct regular team meetings, product knowledge sessions, and service refreshers to ensure brand excellence.



/liliMaintain consistent and professional communication with the Raleigh office teams and vendors. /li /ul /liliClient Experience Sales StrategyulliModel best-in-class client engagement, styling expertise and relationship-driven selling. /liliEstablish individual sales associate goals to achieve store sales target;develop strategies to drive revenue, increase client loyalty, and expand the client base. /liliPartner with associates to build and utilize client books, supporting proactive outreach and personalized service. /liliIdentify key opportunities within market trends, customer feedback, and local community interactions. /li /ul /liliStore Operations Financial ManagementulliOversee all store operations, staffing, scheduling, and workflow to ensure a seamless and efficient environment. /liliManage store financial performance including budgeting, payroll oversight, expense control, and KPI analysis. /liliReview sales dashboards, inventory availability, and business performance indicators to have informed conversations with the Retail Team to partner in driving business. /liliEnsure accurate inventory management, operational compliance, and adherence to loss-prevention procedures. /liliMaintain a pristine, luxury-standard store environment through thoughtful visual merchandising, cleanliness, and brand-appropriate presentations. /li /ul /liliBrand Representation Market AwarenessulliUphold and elevate brand values, aesthetic standards, and customer service expectations at all times.



/liliMonitor market trends and competitor activity to identify opportunities for innovation and increased foot traffic. /liliDrive community engagement and local outreach to enhance brand presence and client acquisition. /li /ul /li /ulh3COMPETENCIES: /h3ulliInspirational leader capable of building a cohesive, service-driven team. /liliStrong clienteling mindset with a passion for creating meaningful, long-term customer relationships. /liliPolished, professional communication with exceptional interpersonal and presentation skills. /liliDeep understanding of luxury client expectations and the premium retail environment. /liliStrong analytical ability-able to interpret sales reports, KPIs, and client trends to make informed decisions. /liliHighly adaptable, positive, energetic, and solutions-oriented. /liliAbility to stand, move, bend, and walk for extended periods (8-10 hours). /liliAbility to lift up to 20 lbs periodically. /li /ulh3DESIRED EDUCATION AND EXPERIENCE: /h3ulliBachelor's degree in Business, Marketing, Fashion, or related field preferred. /lili5+ years of experience in luxury retail management, merchandising, buying, or client-driven sales leadership. /liliProven track record of meeting sales targets, coaching high-performing teams, and growing client relationships. /liliProficiency in Microsoft Office, retail POS systems, and technology platforms. /liliStrong operational, organizational, and financial acumen. /li /ulpIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! /ppPeter Millar G/FORE are equal opportunity employers. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Both Peter Millar G/FORE prohibit discrimination /p /p #J-18808-Ljbffr

📌 Retail Store Manager (Napoli)
🏢 petermillarllc
📍 Napoli