Product Support Expert IDEAL - Italian/Spanish/English (Breganze)

Product Support Expert IDEAL - Italian/Spanish/English (Breganze)

30 ago
|
Agco
|
Breganze

30 ago

Agco

Breganze

ppSelect how often (in days) to receive an alert: /p pDate: Aug 23, 2026 /p pLocation: /p pBreganze, IT /p pWorkplace Type: Onsite /p pEmployment Duration: Permanent /p pbImportant Notice: /bbPlease submit your application/CV in English. /b /p pDo you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution. /p pAGCO’s Technical Services department is committed to supporting customers and dealers by providing expert diagnostics, maintenance tools, and training. It ensures maximum equipment uptime through advanced service technologies, such as Tech Connect and AGCO EDT, and a global network of skilled technicians. This support empowers farmers tomaintainand repair their equipment efficiently and independently. /p pbYour Impact /b /p pTo Ensure proper level of technical support as part of the core Customer Support team to drive fast resolution of the issues reported from the field/farmers/internal AGCO employees; /p pDealer and Customer Support: Provide expert-level support to dealers and customers, especially during the start of the season, ensuring a smooth and successful launch with highly knowledgeable personnel. Complex Case Resolution: Assist dealers in resolving highly complex technical issues when local resources (GCE/Dealer) have been exhausted. /p pField Setup and Optimization: Support the setup and fine-tuning ofcombinedin the field across various crops and conditions. This includes hands-onassistancefor new dealers and VIP customers to ensure a successful start ("baby-sitting" approach). Promoting Advanced Technologies: Drive awareness and understanding of digital and advanced combined technologies. Promote new features and restore confidence in the product,



especially where sales and field teams may lack in-depth expertise. /p pAGCO Systems Support: Provide guidance and troubleshooting for AGCO systems, including warranty processes, TechConnect, diagnostic tools, and special tools. Global Collaboration: Offer support to other regions worldwide, sharing expertise and best practices. ( even during Low season) Issue Escalation and Feedback: Utilize EWFR to report issues directly to Product Support at the factory and collaborate on effective solutions. Factory-Level Investigations: Lead investigations into complex cases that require factory visits and deeper technical analysis. /p pField Kit Installations (Limited Scope): Provide limited support for installing field solutions in controlled environments. Monitor and report performance before broader deployment. To ensure that all AGCO core or branded products are supported technically with superior customer service. /p pbYourExperience and Qualifications /b /p pStrong knowledge of Agricultural Business product, including mechanical and electrical systems. /p pFamiliarity with service and parts management practices, along with the farm machinery dealer network. /p pSolid understanding of mechanized agriculture and land preparation techniques. /p pExcellent interpersonal skills and commercial awareness to support customer and dealer interactions. /p pHigh proficiency in PC usage, including Microsoft Office and other relevant digital tools.



Fluent written and verbal communication in English is required. /p pAttractive, fair remuneration including participation in our premio scheme /p pBalance of work, family and free time due to flexible working time and the possibility of remote work /p pPrivate health insurance with partial coverage of some medical expenses /p pCanteen with meal allowance /p pbYour Workplace /b /p pThis role follows AGCO’s on‑site work model, with employees primarily working from an AGCO location a minimum of 4 days per week to support collaboration and teamwork from our Breganze site. /p pWe value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives. /p pbCompensation /b /p pApplicable salary range:€45,000 - 50,000 gross annual salary /p pThe compensation range specified in this job posting represents an indicative range for the role. Final remuneration will be defined based on the selected candidate’s experience, skills, and qualifications, in compliance with applicable EU pay transparency and pay equity regulations. /p pbJob Segment: /b Equity, Agricultural, Electrical, Technical Support, Bilingual, Finance, Agriculture, Engineering, Technology /p pAGCO is a global leader in design, manufacture and distribution of agricultural machinery and precision technology. AGCO delivers value to farmers and OEM customers through its differentiated brand portfolio including leading brands like Fendt, Massey Ferguson, PTx and Valtra. AGCO's full line of equipment, smart farming solutions and services helps farmers sustainably feed our world. /p /p #J-18808-Ljbffr

📌 Product Support Expert IDEAL - Italian/Spanish/English (Breganze)
🏢 Agco
📍 Breganze

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