Global IT Sr Specialist - Product Owner Customer Service & Logistics (Sesto San Giovanni)

Global IT Sr Specialist - Product Owner Customer Service & Logistics (Sesto San Giovanni)

30 ago
|
Campari Group
|
Sesto San Giovanni

30 ago

Campari Group

Sesto San Giovanni

ppCampari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and distributed in over 190 markets around the world, with leading positions in Europe and the Americas. /p pHeadquartered in Milan, Italy, Campari Group owns b25 /b plants worldwide and has its own distribution network in b26 /bcountries, and employs approximately b4,700 /b people. /p pShares of the parent company Davide Campari - Milano N.V. are listed on the Italian Stock Exchange since 2001. Campari Group is today the sixth-largest player worldwide in the premium spirits industry. /p pGlobal IT Sr. Specialist (Product Owner) – Customer Service Logistics, reporting to the Global IT Manager Business Partner Supply Chain, is a member of the Global IT Team dedicated to the Supply Chain functional area. As a key member of the Global IT Supply Chain team, the Product Owner plays a pivotal role in bridging business needs with technological solutions. This role is responsible for designing, implementing, and optimizing business critical applications within the domains of Logistics Customer Service, ensuring application stability, performance, and continuous improvement, while aligning with business needs and IT governance standards. /p pThis role involves close collaboration with global, regional, and local stakeholders to ensure that IT initiatives align with business goals, deliver measurable value, and foster innovation. /p h3Key Responsibilities And Activities /h3 h3Technological roadmap Projects management /h3 ul liDrive the evolution of IT solutions across the entire Order-to-Cash (O2C) process, with a focus on order management, logistics execution and customer experience solutions (TMS Applications, Customer Platforms…). /li liCollaborate with business stakeholders to gather requirements and translate them into technical solutions. /li liLead IT projects and collaborate with other IT teams related to owned application’s global rollouts, upgrades and integrations with Campari systems landscape. /li /ul h3Applications’ Management: /h3 ul liEnsure system availability, stability and monitor business adoption. /li liMaintain accurate documentation of application architecture, configurations, and procedures.



/li liManage systems enhancements request and delivery plan, in coordination with AMS teams (internal and external providers). /li liSupport resolution on critical incidents / escalation processes. /li liMonitor service performance (SLAs) and implement corrective actions when needed. /li liManage vendor relationships and ensure contractual obligations are met. /li /ul h3Skills Competencies /h3 h3Technical Functional Expertise /h3 ul liProject Management – Ability to manage technical tasks within complex projects (Agile or Waterfall). /li liBusiness Acumen – Strong knowledge of end to end O2C, Logistics / Transportation and Customer Service processes is essential. /li liProven experience in Application Management and Service Management roles. /li liFamiliarity with TMS systems (Tesisquare/Transporeon, others…) and Customer Platforms is considered advantageous. /li liSAP S/4HANA Supply Chain – experience with SAP modules (SD, LE, TM, MM) is essential /li liFamiliarity with Integration technologies (IDocs, EDI, API) and middleware solutions is beneficial. /li liExperience in applying ITIL framework and AGILE methodologies is a plus. /li /ul h3Additional Skills Traits /h3 ul liExcellent communication and stakeholder management skills. /li liProblem Solving – Analytical mindset with the ability to diagnose issues and implement effective solutions /li liCross-functional Collaboration – Demonstrated experience working in matrix organizations and across diverse cultural environments /li /ul h3Languages /h3 ul liFluent English – Required for global collaboration. /li liItalian – Preferred for local engagement. /li liThird European language – A plus for broader communication. /li /ul h3Education Experience /h3 ul li5+ years in similar roles within multinational or consulting environments, preferably in Customer Service and Logistics areas. /li liBachelor’s degree in Computer Science, Information Systems, Engineering or related field.



/li liInternational experience and a global mindset are essential. /li liCertifications such as ITIL v4, Agile are considered advantageous. /li /ul h3Additional Requirements /h3 pAvailability to travel up to 10% of time /p h3Salary Benefits /h3 pThe indicative annual gross salary (base salary) for this position ranges within 40,000-62,000 + 10% STI, depending on the candidate’s experience, skills, and overall profile. /p pThe role is classified in accordance with the collective labor agreement – level 1 /p pThe position might also include a variable compensation component and a benefits package in line with applicable company policies. /p h3Our commitment to Diversity Inclusion: /h3 pAt Campari Group we believe in building more value together, thus we see diversity in all forms as a source of enrichment. Our employment policies and practices ensure that we are committed to providing equal employment opportunities in all aspects of employment without regard to any individual’s race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, sexual orientation, gender identity or characteristics or expression, political affiliation or activity, age, veteran status, citizenship, or any other characteristic protected by law. /p pCampari Group believes that fair compensation and equal opportunities are crucial for employees’ well-being, empowerment, and engagement. Our efforts to ensure fair pay have earned us the Fair Pay Certification by Fair Pay Workplace, an independent organization dedicated to dismantling pay disparities based on gender, race and their intersection. /p h3Note to applicants /h3 pYour application will be assessed based on your abilities, expertise, general knowledge and experience, not because of any confidential, proprietary or trade secret information you may possess. You must not disclose to Campari Group any such information. In the event that you are asked a question that cannot be answered without disclosure of any confidential, proprietary or trade secret information (including from a current or prior employer or their vendors or customers), you must decline to answer the question. /p /p #J-18808-Ljbffr

📌 Global IT Sr Specialist - Product Owner Customer Service & Logistics (Sesto San Giovanni)
🏢 Campari Group
📍 Sesto San Giovanni

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